1. How do I make a special request for my stay at Mementos by ITC Hotels Ekaaya, Udaipur?
For a customized experience at Mementos Udaipur, contact the hotel team directly. The hotel staff will be happy to assist with special requests, dietary needs, or room configurations, subject to availability and hotel policies.
2. What are some of the unique experiences offered at Mementos by ITC Hotels Ekaaya, Udaipur?
At Mementos Udaipur, explore bespoke experiences crafted to give you a taste of once-in-a-lifetime adventures and open your eyes to nature’s mysteries such as a Floating Breakfast, Dining under the Stars, Beverage Art Discovery, Cookout at Mementos, Children's Canvas Art, and Hike and Seek.
To know more about all the unique experiences offered by the hotel, please reach out to our Mementos Ambassadors.
3. Is there a swimming pool at Mementos by ITC Hotels Ekaaya, Udaipur?
Yes, Mementos Ekaaya features a main swimming pool attached with a kids pool. Additionally it has a signature infinity pool which is accessible for adults only, offering a 360-degree view of the Aravallis.
4. What recreational activities are available at Mementos by ITC Hotels, Ekaaya, Udaipur?
At Mementos Udaipur, guests are invited to enjoy a diverse range of activities designed to enhance their stay. These include lawn tennis, pickleball, cricket, segway, archery, gun shooting, sub soccer, trampoline, croquet, cycling, horse walking and many more.
5. Does Mementos by ITC Hotels Ekaaya, Udaipur have lake access?
Yes. Unlike many city hotels, Mementos Ekaaya provides exclusive access to a lake within the resort premises, allowing guests to enjoy the serene "City of Lakes" experience in a private, tranquil setting.
6. Is Mementos by ITC Hotels Ekaaya suitable for a destination wedding in Udaipur?
With its picture-perfect outdoor settings, expansive green lawns, and majestic hillside backdrop, Mementos Udaipur is a great choice for a destination wedding.
The hotel offers below venues specially curated for grand celebrations:
- Frangipani Lawn: 5660 Sq. M | Outdoor
1200 guests floating or 750 reception seating
- Poolside Lawn: 310 Sq. M | Outdoor
250 guests floating or 95 reception seating
- Udaipur Stateroom: 560 Sq. m | Indoor
325 guests floating or 240 reception seating
- Reya Hall: 120 Sq. M | Indoor
70 Guest floating or 60 reception seating
- Magical Garden: 350 Sq. M | Outdoor
300 Guest floating or 250 reception seating
- Magical Forest: 2320 Sq. M | Outdoor
450 Guest floating or 350 reception seating
The resort's 117 suites and villas provide accommodation options for guests attending the celebrations. For bookings, please contact the hotel directly.
7. Does Mementos by ITC Hotels Ekaaya, Udaipur offer free cancellation?
At Mementos Udaipur, guests are offered free cancellation up to seven days before arrival. Cancellations made later or no-shows usually incur a fee equal to the first night's stay. As policies vary by rate plan, please check specific cancellation details before booking.
To modify or cancel a reservation, guests can visit the Manage Reservation online or contact the hotel directly.
8. How do I know if my reservation is confirmed at Mementos by ITC Hotels Ekaaya, Udaipur?
After booking your stay, you should receive a reservation confirmation email. In case you do not receive an email, our Guest Contact Centre can assist with verifying your reservation status.
9. Does Mementos by ITC Hotels Ekaaya, Udaipur, offer pick-up and drop-off services to the airport?
Among the leading hotels near Maharana Pratap Airport (UDR), the hotel provides convenient airport pick-up and drop-off services upon request. These can be arranged in advance for a set fee (depending on availability). Please contact the hotel for further details.
10. Can I request an extra bed or crib for my room at Mementos by ITC Hotels Ekaaya, Udaipur?
Yes, we provide additional beds or cribs on request, dependent upon the availability of the same, and subject to applicable charges. For further details, please contact the hotel directly.
11. Is breakfast included with my stay at Mementos by ITC Hotels Ekaaya, Udaipur?
Breakfast inclusion varies by room type and rate plan; most suites at Mementos Udaipur typically offer complimentary in-room breakfast. To confirm, check your reservation details or contact the Guest Contact Centre.
12. How can I redeem my Club ITC Green Points for making a reservation at Mementos by ITC Hotels Ekaaya, Udaipur?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App and website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre or email at clubitc.care@itchotels.com for any assistance.
13. Are meetings & conference rooms available at Mementos by ITC Hotels Ekaaya, Udaipur?
Mementos by ITC Hotels Ekaaya, Udaipur is a perfect setting for corporate events and meetings, featuring indoor as well as outdoor venues. From boardrooms that can house up to 16 people to outdoor lawns, which can host up to 1200 people, the venues are ideal for diverse events like product launches, offsites, corporate meetings, workshops and more.
For more details and to tailor your specific event requirements, please contact the hotel directly.
14. What are the available dining options at Mementos by ITC Hotels Ekaaya, Udaipur?
- Udai Pavilion
Savour the best of both worlds at our restaurant, where regional favourites and global culinary delights await. Enjoy our buffet spread for breakfast, lunch, and dinner, or indulge in our à la carte selection. Dine alfresco and immerse yourself in the charming outdoors.
Operational Hours - 0730 till 2300 hours
- Kebabs & Kurries
An exclusive restaurant showcasing scrumptious heritage cuisine fine-tuned through years of research by our celebrated chefs.
Operational Hours - 1930 till 2300 hours (closed on Tuesdays)
- Royal Vega
Inspired by the erstwhile royal kitchens of India, this exclusive vegetarian restaurant offers a fine collection of timeless delicacies, based on the ancient Indian system of seasonal cooking & decades of culinary research.
Operational Hours - 1930 till 2300 hours (closed on Mondays)
- The Rock Bar
Housed in a magnificent stone fortress atop the resort's highest point, The Rock Bar enjoys the best views for miles. Indulge in light bites and cocktails crafted using mixology and molecular gastronomy that take your tastebuds to a new high. The highlight is the expansive infinity pool that makes for an unforgettable sundowner.
Operational Hours - 1500 till 2300 hours
- Aravali Lounge
Experience an unabashed, modern interpretation of the traditional café. Sip warm beverages, enjoy light bites and handcrafted cocktails, and take in the breath-taking views of the Aravali Hills. Enjoy the alfresco charm of the lush outdoor area overlooking the pool. Indulge in timeless elegance today.
Operational Hours - 1200 till 2000 hours
15. Is valet parking available at Mementos by ITC Hotels Ekaaya, Udaipur?
Our hotel offers complimentary valet parking and a paid EV charging station to accommodate our guests' needs.
16. What type of wellness initiatives are offered at Mementos by ITC Hotels Ekaaya, Udaipur?
Kaya Kalp - The Royal Spa at our hotel provides a relaxing space with expert therapists using top-quality products and techniques to ensure a soothing experience.
Types of Therapies:
- Exotic Pomegranate: Focuses on exfoliation.
- Mementos Journey: Focuses on restoring the overall well-being of the mind and body.
- Kaya Kalp Massage: Focuses on the use of herbal oil for detoxification.
For appointments and therapy details, guests are encouraged to connect with the hotel spa team.
The hotel also offers an infinity pool, a lounge pool and a fitness centre.
