ITC Gardenia A Luxury Collection Hotel, Bengaluru

1. How do I make a special request for my stay at ITC Gardenia, Bangalore?
For any special requests during your stay at ITC Gardenia, Bangalore, please contact the hotel directly 080 22119898. The hotel team will be happy to assist with customised arrangements, dietary preferences, room requirements, and other requests, subject to availability and hotel policies.

2. What are some of the unique experiences offered at ITC Gardenia, Bangalore?
At ITC Gardenia, Bangalore, we strive to provide guests with a wide array of unique experiences and activities to make their stay truly memorable.

• Local Love Food Sherpa: Experience Bangalore’s culinary delights with guided tours to iconic eateries like MTR, CTR, and Adyar Anand Bhavan.
• Cubbon Park Cycling: Enjoy a cycling excursion through the scenic Cubbon Park with bicycles provided by the hotel, followed by an in-room breakfast upon your return.
• Eco Tour of the Hotel: Participate in an insightful tour to learn about ITC Gardenia’s sustainability initiatives and eco-friendly practices.
• Chocolate Making at Fabelle: Engage in a hands-on chocolate-making workshop to create delicious treats.
• Sushi Rolling at EDO: Discover the art of sushi rolling with interactive classes led by skilled chefs.

To know more about all the unique experiences we offer, please get in touch with the hotel.

3. Is ITC Gardenia, Bangalore, suitable for business travelers?
Absolutely, ITC Gardenia is ideal for business travelers looking for 5-star hotels in Bangalore for the following reasons:

• Located in central business district and close to IT hubs.
• Features a state-of-the-art business center and advanced boardrooms for corporate needs.
• After a productive day, guests can indulge in signature dining options, experience open-air dining at Lotus Pavilion, unwind at the 24-hour coffee shop or relax at Kaya Kalp- The Spa.
• Step out balconies with the rooms to let you breathe fresh in the middle of meetings 

4. Does ITC Gardenia, Bangalore, offer free cancellation?
Most rate plans at ITC Gardenia, Bengaluru, allow free cancellation up to 2 days before arrival, based on local time. Cancellations after this or no-shows typically incur a fee equal to the 1^st night's stay. Terms may vary by rate plan, so please check cancellation policies before booking.

To amend or cancel your reservation, you can visit the Manage Reservation page online or contact the hotel directly for assistance.

5. How do I know if my reservation at ITC Gardenia is confirmed?
Upon successful completion of your booking, a reservation confirmation email will be sent to you. In case you have not received this email, our Guest Contact Centre is available to verify your reservation status and provide any necessary assistance. 

6. Does ITC Gardenia offer pick-up and drop-off services to the airport? 
To enhance your travel experience, ITC Gardenia does provide on-request airport pick-up and drop services, which can be arranged in advance for a fee (subject to availability). You may reach out to the hotel for further information.  The hotel also offers luxury cars suitable to each occasion and requirement.

7. Can I request an extra bed or crib for my room at ITC Gardenia, Bangalore?
To ensure comfort for all guests, requests for extra beds or cribs can be accommodated. Kindly reach out to the hotel for details on availability and any applicable charges. 

8. Is breakfast included with my suite at ITC Gardenia, Bangalore? 
Yes, most stay packages at ITC Gardenia include a complimentary breakfast. Please check your booking details or contact the hotel for more information.

9. How can I redeem my Club ITC Green Points for making a reservation at ITC Gardenia?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App or Website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:    

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels 
2. Conversion to Marriott Bonvoy Points
3. Purchase of Club ITC Culinaire subscription, or International Travel House vouchers.
   

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance. 

10. Are meetings & conference rooms available at the ITC Gardenia, Bangalore?
ITC Gardenia, Bengaluru, offers customized spaces for meetings and corporate events, with a dedicated team ready to assist in planning.

• For executive gatherings, our state-of-the-art boardrooms, Jacaranda and Cassia, feature advanced technology and can accommodate up to 14 and 10 people respectively.
• Mysore Hall, one of the largest pillarless halls in Bengaluru at around 729 sq. m, can be divided into three sections for versatile events.
• The Plumeria and The Magnolia are ideal meeting venues, offering latest technology and state-of-the-art lighting and equipment.
• Botania provides a unique open-air rooftop venue, can host up to 150 guests.

For more information on our rooms and banquet halls for corporate events, kindly contact the hotel directly.

11. What are the available dining options at the ITC Gardenia, Bangalore?

• CAJSA
  A sophisticated global dining experience that blends innovative culinary techniques with carefully crafted local ingredients.
  Operational Hours - 12:30 to 14:45 hours & 19:00 to 23:30 hours

• Kebabs & Kurries
  An Indian specialty restaurant showcasing signature cuisine of ITC Hotels.
  Operational Hours - 12:30 to 14:45 hours & 19:00 to 23:30 hours

• Lotus Pavilion
  A multi-pillared restaurant with a stellar line-up of beverages & an elaborate ala carte menu.
  Operational Hours - 07:00 to 01:00 hours

• Cubbon Pavilion
  A 24-hour multicuisine restaurant that offers a delectable spread of Indian & International cuisine.
  Operational Hours - All Day Dining

• Highland Nectar
  A lounge bar that offers fine beverages in a lively ambience.
  Operational Hours - 17:00 to 01:00 hours

• Fabelle - The Chocolate Boutique
  Offers a range of exquisite desserts & beverages created by our Master Chocolatiers.
  Operational Hours - 11:00 to 23:00 hours

• Edo - Japanese Restaurant & Bar
  Offers an array of Japanese classics combined with bold energy and vibrant hues.
  Operational Hours - 12:30 to 14:30 hours & 18:30 to 23:30 hours

12. Is valet parking available at ITC Gardenia, Bangalore
ITC Gardenia offers complimentary valet parking for all guests. Additionally, for those traveling with electric vehicles, we provide a paid EV charging station facility to keep your vehicle powered throughout your stay. 

13. What type of wellness facilities are offered at ITC Gardenia, Bangalore?
Kaya Kalp- The Spa at ITC Gardenia offers a range of wellness therapies inspired by Ayurvedic and international treatments such as:

• Exotic Pomegranate Journey – Focuses on exfoliation.
• Passage to India – Focuses on the use of indigenous ayurvedic herbs and spices.
  
• Kaya Kalp Massage – Focuses on relieving muscular tension.  

Guests can also make the most of a fully functional gym, swimming pool for leisure and a salon.