1. How do I make a special request for my stay at Welcomhotel by ITC Hotels, GST Road, Chennai?
For any special requests at Welcomhotel GST Road, Chennai, guests may contact the hotel directly at 044 67414243. The hotel team will be happy to assist with room preferences, transportation arrangements, dietary requirements, early requests, and other personalized needs, subject to availability and hotel policies.

For assistance before arrival, guests are encouraged to reach out to the hotel directly.

2. What are some of the unique experiences offered at Welcomhotel by ITC Hotels, GST Road, Chennai?
At Welcomhotel GST Road, Chennai, guests can enjoy curated experiences designed for memorable stays. Experiences include

• Candlelight Dinner by the Poolside – An intimate private dining experience for two, set beside the pool with soft candlelight casting a warm glow over an evening to remember. (08:00 PM – 11:00 PM)
• Gazebo Setup by the Poolside – A romantic couple's dinner in a beautifully arranged gazebo by the poolside, where a curated menu and a serene setting come together to create a truly special occasion.
• Mixology Sessions – Guests can try their hand at learning the art of crafting signature beverages during an engaging, hands-on session.
• Cooking Classes – Guests can get an insight into the traditional cuisine of Tamil Nadu and learn from the experts how to make the famed dishes during an interactive cooking session.

For reservations and experience bookings, guests may contact the hotel directly.

3. Are there recreational activities for families and groups at Welcomhotel by ITC Hotels, GST Road, Chennai?
Yes, Welcomhotel GST Road, Chennai, offers a range of recreational options for families and groups. Guests can enjoy the outdoor swimming pool, pool table, foosball, and air hockey during their stay.

Please contact the hotel front desk for activity details and timings.

4. Does Welcomhotel by ITC Hotels, GST Road, Chennai, offer free cancellation?
Most accommodation rate plans at Welcomhotel GST Road, Chennai, offer free cancellation up to 1 day prior to arrival, based on hotel local time. Cancellations made after this period or no-shows may incur a charge equivalent to the first night's stay. Terms may vary depending on the selected rate plan. Guests are advised to review the cancellation policy before booking.  

For modifications or cancellations, guests may visit the Manage Reservation section online or contact the hotel directly for assistance.

5. How do I know if my reservation is confirmed at Welcomhotel by ITC Hotels, GST Road, Chennai?
Guests will receive a confirmation email containing reservation details after completing their booking. If the email is unavailable or delayed, the hotel team or Guest Contact Centre can assist in verifying the reservation status.

6. Does Welcomhotel by ITC Hotels, GST Road, Chennai, offer airport pick-up and drop services?
Transportation assistance can be arranged at Welcomhotel GST Road, Chennai, subject to availability and applicable charges. Guests planning airport transfers are requested to contact the hotel in advance for arrangements.
The hotel is located approximately 33 km from Chennai International Airport.

7. Can I get an extra bed or crib for my room at Welcomhotel by ITC Hotels, GST Road, Chennai?
Yes, Welcomhotel GST Road, Chennai, can provide extra beds and cribs for children on request, subject to availability and applicable charges.

Guests are encouraged to contact the hotel for arrangements.

8. Is breakfast included with my stay at Welcomhotel by ITC Hotels, GST Road, Chennai?
Several stay packages at Welcomhotel GST Road, Chennai, include breakfast offerings. Guests may review their booking inclusions or contact the hotel directly for package details.

9. How can I redeem Club ITC Green Points for booking a stay at Welcomhotel by ITC Hotels, GST Road, Chennai?
Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:     

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels  
2. Conversion to Marriott Bonvoy Points  
3. Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers  

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.

10. Are meetings and conference facilities available at Welcomhotel by ITC Hotels, GST Road, Chennai?
Yes, Welcomhotel GST Road, Chennai, offers multiple venues for meetings, conferences, corporate gatherings, and social celebrations. Event spaces include Grand Ballroom, Forum, Summit 1, and Summit 2 & 3, supported by audio-visual facilities and event assistance services. The hotel can host business meetings, symposiums, conferences, and larger corporate events.

Guests may contact the hotel directly for venue capacities, planning support, and booking assistance.

11. What are the dining options available at Welcomhotel by ITC Hotels, GST Road, Chennai?
Welcomhotel GST Road, Chennai, offers multiple dining experiences including WelcomCafe Crossandra, a vibrant multi-cuisine dining destination serving Indian and international selections. Guests can enjoy indoor dining or alfresco seating in a welcoming setting.

• Poolside Grill
  Relaxed multicuisine grill offering panoramic views, lounge music, and a memorable dining experience.
  Operational Hours - Temporarily Closed
  
  
• Dough & Co.
  Contemporary deli serving cakes, pastries, light snacks, and soft beverages for quick bites on the go.
  Operational Hours - 1100 till 2200 hours
  
  
• WelcomCafe Crossandra
  Multi-cuisine restaurant offering gourmet dishes with indoor and courtyard seating.
  Operational Hours - 07:00 AM to 10:30 PM
  
  
• Sky Terrace
  Rooftop dining venue serving global cuisine and beverages with live Teppanyaki counters.
  Operational Hours - 07:00 PM to 11:00 PM
  
  
• Swizzle
  Relaxed lounge serving snacks and beverages, ideal for social or business gatherings.
  Operational Hours - 11:00 AM to 11:00 PM

For restaurant reservations and updated dining timings, guests may contact the hotel directly.

12. What wellness facilities are available at Welcomhotel by ITC Hotels, GST Road, Chennai?
Welcomhotel GST Road, Chennai, offers wellness amenities including Kaya Kalp – The Spa, fitness facilities, and a rooftop swimming pool. The spa features rejuvenating therapies and treatments designed for relaxation and wellness. The fitness centre remains accessible throughout the day, while spa timings may vary between weekdays and weekends.
Guests may contact the hotel directly for spa appointments and treatment recommendations.

13. Is Welcomhotel by ITC Hotels, GST Road, Chennai, suitable for destination weddings and large events?
Yes, Welcomhotel GST Road, Chennai, is well-suited for weddings, celebrations, conferences, seminars, and large social gatherings. The property features 6 event spaces, both indoor and outdoor venues, and the largest venue can accommodate gatherings of up to 500 guests. With banquet facilities, customised catering, décor support, audio-visual services, and dedicated event planning assistance, the hotel offers a smooth and comfortable experience for all kinds of events. Guests may contact the hotel directly for venue details and booking assistance.

14. What tourist attractions are near Welcomhotel by ITC Hotels, GST Road, Chennai?
Guests staying at Welcomhotel by ITC Hotels, GST Road, Chennai, can explore several attractions nearby, including:

• Mahabalipuram and the UNESCO-listed Shore Temple – approximately 35 km away
• Kanchipuram, renowned for its temples and silk sarees – approximately 35 km away
• Vedanthangal Bird Sanctuary – approximately 20 km away
• Singaperumal Temple, the 6th-century single-stone cave rock temple located within walking distance of the hotel
• Hayagreevar Temple, a well-known temple associated with students appearing for exams and interviews
• Chrompet shopping and commercial hub – approximately a 25-minute drive away

Guests may contact the hotel team for local recommendations and travel assistance.

15. Is Welcomhotel by ITC Hotels, GST Road, Chennai, suitable for business travellers?
Yes, Welcomhotel by ITC Hotels, GST Road, Chennai, is well suited for business travellers, corporate events, and conferences, offering comfortable accommodation with modern amenities and convenient connectivity to key industrial and business destinations.

The hotel features 171 contemporary guest rooms, including Deluxe Rooms, Superior Rooms, Club Rooms, and Suites, with views of the swimming pool or landscaped gardens.

The property enjoys proximity to major corporate and industrial hubs, including:

• Mahindra World City - approximately 4 km away
• Oragadam Industrial Corridor, home to leading automobile companies including Royal Enfield, Daimler, Yamaha, and Renault Group
• Maraimalai Nagar industrial zone and automotive manufacturing hubs
• Major corporate destinations including ZOHO Headquarters and INFOSYS campus
• Educational institutions including SRM University, Chengalpattu Medical College, and VidhyaSagar Global Education Village

Its strategic location and access to business districts make it a convenient stay option for corporate travellers visiting Chennai.