1. How do I make a special request for my stay at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
For any special requests at Welcomhotel The Savoy, Mussoorie, guests may get in touch with the hotel directly at 0135-6171000. The hotel team will be pleased to assist with room preferences, dietary requirements, transportation arrangements, and other personalised requests, subject to availability and applicable hotel policies.
2. What are some of the unique experiences offered at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
At Welcomhotel The Savoy, Mussoorie, guests can enjoy interesting and uniquely curated experiences inspired by the place, traditions and local surroundings. Experiences include:
- Bonfire – As dusk settles over the hills, guests gather around a warm bonfire for an evening of captivating story-telling and lively party games, creating memories that linger long after the embers fade. (05:30 PM – 06:30 PM).
- Change of Guard Ceremony – Witness the time-honoured tradition of the Change of Guard Ceremony, a signature ritual that brings alive the heritage and grandeur of The Savoy. (06:30 PM).
- Storytelling Soiree – Soak in the warmth of a bonfire and enjoy a captivating storytelling session accompanied by a scrumptious hi-tea, where every tale echoes the spirit of the hills.
- The Savoy Post Office – Walk down memory lane with a visit to the century-old post office nestled within the hotel, a living relic of a bygone era.
The hotel also offers Movie Screening, Forest Trail and Nature Walks, Mixology, Cooking and many more immersive experiences.
For reservations and experience bookings, guests may contact the hotel directly.
3. Are there any recreational activities for families and groups at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
Yes, Welcomhotel The Savoy, Mussoorie offers a range of recreational experiences for families and groups. Guests can enjoy indoor games, outdoor leisure activities like Croquet, Table Tennis, Badminton, Basketball and many more. Other additional activities that can be arranged at a customized pricing are Vintage Billiards experience, Pool, Archery, Arcade Games (Air Hockey, Racing Bike & Racing Car), Quilling, Pot Painting, Glass Painting, and Hand Card Making.
Please contact the hotel front desk for details on available activities and timings.
4. Does Welcomhotel by ITC Hotels, The Savoy, Mussoorie offer free cancellation?
Cancellation policies at Welcomhotel The Savoy, Mussoorie may differ depending on the rate plan or package selected at the time of booking. Many flexible rate plans offer free cancellation up to 1 day prior to arrival, based on hotel local time. Cancellations made beyond this period or no-shows may incur a charge equivalent to the first night’s stay. Guests are advised to review the cancellation policy while making the reservation.
For amendments or cancellations, guests may visit the Manage Reservation page online or contact the hotel directly for assistance.
5. How do I know if my reservation is confirmed at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
Once the booking process is completed, guests will receive a reservation confirmation email from the hotel. If the confirmation email is not received, guests may contact the Guest Contact Centre or reach out to the hotel directly for booking verification and further assistance.
6. Can I get an extra bed or crib for my room at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
Yes, extra beds and cribs for children are available on request at Welcomhotel The Savoy, Mussoorie, subject to availability and applicable charges. Guests may contact the hotel directly for assistance and details.
7. Is breakfast included with my stay at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
Yes, several stay packages at Welcomhotel The Savoy, Mussoorie include breakfast as part of the reservation. Guests are advised to refer to the booking confirmation for package inclusions or contact the Guest Contact Centre for further information.
8. How can I redeem Club ITC Green Points for booking a stay at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
9. Are meetings and conference facilities available at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
Yes, Welcomhotel The Savoy, Mussoorie offers dedicated venues for meetings, conferences and social gatherings. The hotel offers 5 venues, with the largest space accommodating upto 500 guests.
The meeting facilities are supported with modern amenities and event assistance. Guests may contact the hotel directly for venue capacities, event planning support, and booking details.
10. What are the available dining options at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
- Grand Dining Hall
A historic multi-cuisine venue offering a relaxed ambience that recalls the culinary preferences of the aristocracy.
Operational Hours - 08:00 till 23:00 hours
- The Writer’s Bar
A relaxed bar featuring colonial interiors and magnificent mountain views, showcasing an enviable beverage collection that pays tribute to visiting literary giants.
Operational Hours - 12:00 till 23:00 hours
- The Royal Afghan
A relaxed dining venue bringing alive charcoal-grilled Northwest Frontier flavors against a breathtaking backdrop of the mighty Himalayas.
Operational Hours - 13:00 till 23:00 hours
For restaurant reservations and dining timings, guests may contact the hotel directly.
11. What wellness facilities are available at Welcomhotel by ITC Hotels, The Savoy, Mussoorie?
Welcomhotel The Savoy, Mussoorie offers wellness and relaxation facilities including Akasa Spa, a fitness centre, steam and sauna facilities. The spa offers a selection of rejuvenating therapies designed to help guests unwind and refresh during their stay.
Guests may contact the spa directly for appointments and treatment recommendations.
12. Is Welcomhotel by ITC Hotels, The Savoy, Mussoorie suitable for destination weddings and large events?
Yes, Welcomhotel The Savoy, Mussoorie is well suited for destination weddings, social celebrations, conferences, and large events. The property features 5 event venues, including 3 indoor and 2 outdoor spaces. With heritage-inspired venues, landscaped outdoor settings, banquet services, and dedicated event planning support, the hotel offers a memorable experience for different types of celebrations and gatherings. Guests may contact the hotel directly for venue details and booking assistance.
13. What makes Welcomhotel by ITC Hotels, The Savoy, Mussoorie unique?
Welcomhotel The Savoy, Mussoorie is known for its iconic heritage character, colonial-era architecture, and scenic location in the heart of Mussoorie with panoramic Himalayan and valley views. The hotel combines old-world charm with contemporary comforts while offering signature dining experiences and memorable destination-led activities for guests.
