1. How do I make a special request for my stay at ITC Ratnadipa, Colombo?
To make a special request for your stay at ITC Ratnadipa, you can contact the hotel directly +94 114999111. Our team is available to help with personalized arrangements, including specific dietary requirements, room preferences, etc. (These requests are subject to availability and hotel policies).
2. Is ITC Ratnadipa close to the main tourist spots in Colombo?
Yes, the hotel is strategically located, close to most of the popular tourist places in Colombo.
- It is located directly on Galle Face Centre Road, adjacent to Colombo's renowned Galle Face precinct.
- Located in the heart of Colombo, ITC Ratnadipa is within easy reach of several of the city's most notable landmarks, including the Gangaramaya Temple (approximately 1.7 km away), the Colombo National Museum, the Red Mosque, and the Colombo Lighthouse.
3. Is ITC Ratnadipa, Colombo, suitable for business travelers?
Absolutely, ITC Ratnadipa, is a leading hotel in Colombo, and is ideal for business travelers for the following reasons:
- Situated by the historic Galle Face Green, within close proximity to Colombo’s commercial and diplomatic districts, making it ideal for business engagements and for diplomats looking for a central base in the city.
- Located approximately 35 km from Bandaranaike International Airport.
- It boasts comprehensive business amenities, including advanced audio-visual equipment, high-speed internet connectivity, and professional on-site support staff, and a helipad for convenient executive and VIP access.
4. Are meetings & conference rooms available at ITC Ratnadipa, Colombo?
Yes, ITC Ratnadipa provides ample options for meetings, conferences, and corporate events, from the grand Sangam Ballroom to versatile breakout rooms and expansive outdoor areas.
- The Sangam Ballroom is among the largest banquet venues in the city, offering 15,000 sq. ft of pillar-less space along with multiple breakout rooms.
- The hotel also offers outdoor spaces like the Panorama Deck for corporate events, alongside contemporary meeting and conference spaces designed to inspire collaboration, innovation, and meaningful connections.
For more information on rooms and banquet halls for corporate events, kindly contact the hotel directly.
5. Does ITC Ratnadipa, Colombo, offer free cancellation?
Most rate plans at ITC Ratnadipa, Colombo, allow free cancellation up to 48 hours prior to standard check in time. Thereafter, cancellations or no-shows typically incur the first night’s charge. Check the specific rate plan policy before booking.
To amend or cancel your reservation, you can visit the Manage Reservation Page online or contact the hotel directly for assistance.
6. How do I know if my reservation at ITC Ratnadipa is confirmed?
Following the completion of your booking, a confirmation email will be sent to you. If you do not receive this email, please reach out to our Guest Contact Centre for verification of your reservation and further assistance.
7. Does ITC Ratnadipa offer pick-up and drop-off services to the airport?
ITC Ratnadipa provides airport transfers on request for an additional fee, subject to availability. For further details, please contact the hotel directly
8. Is breakfast included with my suite at ITC Ratnadipa, Colombo?
Most stay packages at ITC Ratnadipa include complimentary breakfast. Please check your booking details or contact the hotel for further information.
9. How can I redeem my Club ITC Green Points for making a reservation at ITC Ratnadipa?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App and website (Club ITC Reward Nights).
Green Points can also be redeemed on hotel services like dining, spa and more.
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
10. What are the available dining options at ITC Ratnadipa, Colombo?
- Indian Ocean Pavilion
A paradise with seven cuisine theatres, each curated by culinary specialists, offering a symphony of flavours and choices.
Operational Hours - All Day Dining
- Peshawri
The restaurant brings long-forgotten flavours of the North-West Frontier to your table, where authenticity and excellence meet.
Operational Hours - 1200 to 1500 hours & 1830 to 2300 hours
- Oyster Bar
Indulge in exquisite hors d'oeuvres paired with the finest beverages, embracing finesse and sophistication.
Operational Hours - 1730 to 2300 hours
- Silvertips Bar
A tea planter's bar serving the finest beverages, Ceylon teas, and an indulgent high tea with a selection of pastries and desserts daily.
Operational Hours - 0800 to 0100 hours
- Ahasa
Elevate your experience at Ahasa, perched 100 meters high with breathtaking ocean views and artisanal beverages. Poised to be Colombo’s premier hotspot, it promises an unforgettable indulgence for discerning connoisseurs.
Operational Hours - 1500 to 0200 hours
(Afternoon Tea - 1500 to 1700 hours; Luxury Hour - 1730 to 1930 hours)
- Avartana
An award-winning restaurant reinventing Southern Indian cuisine with a touch of local flair, credited with taking Indian cuisine to global acclaim.
Operational Hours - 1830 to 2300 hours
- Jala Anganaya
A unique pool bar on the 4th level, serving guests healthy snacks and fresh juices in a serene poolside setting.
Operational Hours - 0900 to 1800 hours
- Yi Jing
Immerse yourself in a symphony of Asian culinary traditions at Yi Jing, where master chefs skillfully craft handmade noodles and present intricately handcrafted dim sum at live cooking stations.
Operational Hours - 1200 to 1500 hours & 1830 to 2300 hours
- The Islander
The signature seafood restaurant where creative cocktails, coastal-inspired cuisine, rooftop bar, and 360 degree views of Colombo and the Indian Ocean come together.
Operational Hours - Restaurant: 1800 to 2300 hours; Bar: 1700 to 0000 hours; Bar (Weekends): 1700 to 0130 hours
- Nutmeg
A fine selection of freshly baked sweet & savoury delights under one roof.
Operational Hours - 0900 to 2100 hours
11. What type of spa therapies are offered at ITC Ratnadipa, Colombo?
Kaya Kalp- the Spa at ITC Ratnadipa offers unique wellness therapies inspired by Ayurvedic and international treatments, such as:
- Exotic Pomegranate Journey - A unique blend of natural fruits, including pomegranate, a powerful deep-cleansing antioxidant, and lime, combined with organic brown sugar, gently exfoliates the body. It not only purifies the skin but also helps ease everyday tension.
- Revitalising Body Treatments - Features a harmonious blend of invigorating scrubs and rejuvenating wraps. Luxurious exfoliation reveals smoother, radiant skin, followed by nourishing wraps that cocoon the body in restorative care.
- Rejuvenation - Rejuvenation treatments focus on supporting the skin’s natural renewal process, binging out a more refreshed and revitalised appearance
- Ayurveda Treatments - Ayurveda treatments offer a holistic journey into relaxation, where indigenous herbs and spices are carefully applied by highly skilled Ayurvedic therapists, promoting balance and overall wellbeing.
