1. How do I make a special request for my stay at ITC Maurya, New Delhi?
For any special requests, please reach out to the hotel directly at 01126112233. The hotel team will gladly assist with customizations, including dietary preferences, room arrangements, celebration setups, and more, subject to availability and hotel guidelines.
2. What are some of the unique experiences offered at ITC Maurya, New Delhi?
At ITC Maurya, guests can discover the capital city through our thoughtfully curated range of experiences. These include:
- City Walk Experience: Curated city walks showcasing Delhi’s heritage, markets, cuisine, and iconic landmarks with guided tours and transportation.
- Evening Ritual at ITC Maurya: Unwind each evening in a candlelit lobby with live piano music, as you enjoy refreshing beverages and local sweets from 1800 to 2000 hours.
- Hotel Artwalk: Discover a curated Artwalk experience showcasing a diverse collection of paintings, sculptures and installations in the hotel lobby, featuring works by contemporary Indian artists
For more information or booking these experiences, guests may contact the hotel front desk.
3. Is ITC Maurya, New Delhi, suitable for business travelers?
Yes, ITC Maurya is well-suited for business and corporate travelers because:
- It is strategically located in Chanakyapuri, New Delhi’s Diplomatic Enclave, with convenient access to the airport, embassies, and key business districts
- It is well equipped with sophisticated meeting and conference venues, and premium business facilities.
- The hotel also offers curated dining experiences, wellness facilities, and seamless hospitality for a comfortable business stay.
For business travel assistance or corporate bookings, guests may contact the hotel directly.
4. Does ITC Maurya, New Delhi, offer free cancellation?
The accommodation rate plans at ITC Maurya allow free cancellation up to 2 day before arrival, based on local hotel time. Cancellations made after this period or no-shows may incur a fee equivalent to the first night’s stay. Terms may vary depending on the selected rate plan, so guests are advised to review the cancellation policy before booking.
To amend or cancel reservations, guests may visit the Manage Reservation page online or contact the hotel directly for assistance.
5. How do I know if my reservation is confirmed at ITC Maurya, New Delhi?
Once the booking process is completed, guests will receive a reservation confirmation email from ITC Maurya. In case the confirmation email is not received, guests may contact the Guest Contact Centre for assistance regarding their reservation status.
6. Does ITC Maurya, New Delhi, offer airport pick-up and drop-off services?
Yes, the hotel offers airport pick-up and drop-off services on request. The hotel is conveniently located approximately 8 km from Indira Gandhi International Airport (DEL). Transfers can be arranged in advance for an additional charge, subject to availability.
Guests may contact the hotel directly for assistance with airport transportation.
7. Can I get an extra bed or crib for my room at ITC Maurya, New Delhi?
Yes, the hotel offers extra beds and cribs on request, subject to availability and applicable charges. Guests are requested to contact the hotel directly for assistance and more information regarding family-friendly room arrangements.
8. Is breakfast included with my stay at ITC Maurya, New Delhi?
Yes, most stay packages at ITC Maurya include complimentary breakfast. Guests are advised to review their booking details for inclusions or contact the Guest Contact Centre for further clarification regarding meal plans.
9. How can I redeem my Club ITC Green Points for making a reservation at ITC Maurya, New Delhi?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App and website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre (1800-103-24820) or email at clubitc.care@itchotels.com for any assistance.
10. Are meetings, conferences, and wedding venues available at ITC Maurya, New Delhi?
ITC Maurya offers sophisticated venues for meetings, conferences, weddings, and social celebrations.
The hotel features elegant indoor and outdoor event spaces, including the expansive Nandiya Garden and the iconic Kamal Mahal banquet venue. The hotel also features venues like Sakya and Chaitya for intimate and mid-sized gatherings.
Equipped with advanced audio-visual facilities and supported by dedicated event specialists, the hotel is well-suited for corporate gatherings, destination weddings, and grand social occasions in New Delhi.
For detailed information about banquet halls, venue capacities, and event arrangements, guests may contact the hotel directly.
11. What dining options are available at ITC Maurya, New Delhi?
ITC Maurya is home to some of the city’s most iconic dining destinations, offering an exceptional culinary journey across Indian and international cuisines.
- Bukhara
Award-winning restaurant serving authentic North West Frontier cuisine in a rustic and iconic setting.
Operational Hours - Lunch & Dinner
- Dum Pukht
Celebrated fine dining restaurant recreating the rich culinary legacy of the Awadhi Nawabs with traditional slow-cooked delicacies.
Operational Hours - Lunch & Dinner
- Avartana
Progressive South Indian restaurant offering contemporary interpretations of regional flavors and spices.
Operational Hours - Sunday Lunch 1230 till 1445 hours & Dinner 1900 till 2300 hours
- Ottimo at West View
Rooftop fine dining restaurant offering Italian and Western cuisine with panoramic views of Delhi’s green belt.
Operational Hours - Sunday Lunch & Dinner
- The Pavilion
Elegant 24-hour restaurant serving Indian and international cuisine with all-day dining options.
Operational Hours - All Day Dining
- The Golf Bar
English country club-style bar offering premium beverages along with club cuisine and finger food.
Operational Hours - 1100 till 0030 hours
- Nutmeg Gourmet Shop at Samaya Lounge
Relaxed lounge space serving specialty teas, light bites, and finger food.
Operational Hours - 1000 till 1800 hours
- Fabelle – The Chocolate Boutique
Luxury chocolate boutique featuring handcrafted artisanal chocolate creations and desserts.
Operational Hours - 1100 till 2300 hours
Guests may contact the hotel directly for reservations and the latest operational timings.
12. What wellness facilities are available at ITC Maurya, New Delhi?
ITC Maurya offers a comprehensive wellness experience through Kaya Kalp – The Spa, fitness facilities, salon services, and an outdoor swimming pool.
Some of the signature therapies offered at Kaya Kalp – The Spa include:
- Exotic Pomegranate – A revitalizing body exfoliation therapy using natural fruits and organic ingredients
- Passage to India – Traditional body scrubs and envelopments inspired by ancient Indian wellness rituals
- Rejuvenation – Herbal oil therapies designed to detoxify and refresh the body
- For appointments and wellness bookings, guests may contact the spa directly.
13. Why is ITC Maurya, New Delhi, considered one of the best luxury hotels in Delhi?
- ITC Maurya is widely recognized as one of the city’s iconic luxury hotels due to its distinguished legacy, award-winning dining experiences, and strategic location in the Diplomatic Enclave of Chanakyapuri.
- For over four decades, the hotel has welcomed heads of state, global dignitaries, business leaders, and international travelers.
- The hotel is also renowned for housing celebrated restaurants such as Bukhara and Dum Pukht, while offering luxurious accommodation, curated experiences, and extensive wellness facilities.
- The hotel is certified as the world’s first LEED EB Platinum-rated hotel by the US Green Building Council in the Existing Buildings category.
14. Is ITC Maurya, New Delhi, located near major attractions in Delhi?
Yes, the hotel enjoys a prime location in Chanakyapuri, the Diplomatic Enclave, placing it in the heart of the city with convenient access to embassies, business districts, shopping destinations, and heritage landmarks.
Key attractions near the hotel include government institutions and embassies, National Rail Museum, Safdarjung Tomb, The Chanakya Mall, and India Africa Friendship Rose Garden.
Guests may also arrange curated sightseeing experiences through the hotel concierge.
15. Does ITC Maurya allow pets?
No, the hotel does not permit pets on the premises.
