1. How do I make a special request for my stay at ITC Grand Goa?
Please reach out to the hotel at 08322721234 prior to arrival to customize your stay at ITC Grand Goa, A Luxury Collection Resort & Spa. Our staff is ready to assist with personalizing your experience, addressing preferences such as dietary needs or room configurations, all based on availability and hotel policies.
2. What are some of the unique experiences offered at ITC Grand Goa?
At ITC Grand Goa, we curate unique experiences and activities, ensuring each guest's stay transforms into an unforgettable journey.
- Spice Plantation and Cashew Factory: Wander through Goa's spice plantations, learn local traditions, and enjoy a traditional Goan meal served in mud pits and on banana leaves.
- Beach Services: Soak up the sun or take a dip in the sea, unwind on deck chairs, and savor drinks or private dining at a beach cabana (availability of this experience is subject to seasonal conditions).
- The Heritage of Goa: Explore Goa's history at Reis Magos and Fort Aguada, followed by a ferry trip to scenic Dona Paula (availability of the ferry trip is subject to seasonal conditions).
To know more about all the unique experiences we offer, please contact the hotel.
3. Does ITC Grand Goa offer free cancellation?
Most rate plans at ITC Grand Goa allow free cancellation up to 14 days before arrival, based on local time. Cancellations after this or no-shows incur 100% stay charges. Terms may vary by rate plan, so please check cancellation policies before booking.
To amend or cancel your reservation, you can visit the Manage Reservation page online or contact the hotel’s landline no for assistance.
4. How do I know if my reservation at ITC Grand Goa is confirmed?
Upon successful completion of your booking, a reservation confirmation email will be sent to you. In case you have not received this email, our Guest Contact Centre is available to verify your reservation status and provide any necessary assistance.
5. Does ITC Grand Goa offer pick-up and drop-off services to the airport?
To enhance your travel experience, ITC Grand Goa, provides on-request airport pick-up and drop services, arranged in advance for a fee (subject to availability). You may reach out to the hotel for further information.
6. Can I request an extra bed or crib for my room at ITC Grand Goa?
To ensure comfort for all guests, requests for extra beds or cribs can be accommodated. Kindly reach out to the hotel for details on availability and any applicable charges.
7. Is breakfast included with my suite at ITC Grand Goa?
Yes, most stay packages at ITC Grand Goa include a complimentary breakfast. Please check your booking details or reach out to the hotel for more information.
8. How can I redeem my Club ITC Green Points for making a reservation at ITC Grand Goa?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App or Website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of Club ITC Culinaire subscription, or International Travel House vouchers.
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
9. Are meetings & conference rooms available at ITC Grand Goa?
ITC Grand Goa features bespoke venues for meetings and corporate events, complemented by a dedicated events team that ensures flawless planning and execution from start to finish.
- Outdoor Venues: From the Magical Forest which can host up to 400 guests to the Seaside Lawns which can accommodate up to 600 guests, guests can host events amidst stunning greens and sea views.
- Indoor Venues: The resort offers 4 unique indoor venues which can accommodate 30-350 guests in varied settings. The indoor spaces offer pillarless options and are equipped with state-of-the-art infrastructure, perfect for informal meetings and networking events.
For more information on our rooms and banquet halls for corporate events please contact the hotel.
10. What are the available dining options at ITC Grand Goa?
Ottimo Cucina Italiana
A traditional Italian kitchen recreated with an authentic array of antipasti, pizzas baked in the stone-floored oven, artisanal pastas & much more.
Operational Hours - 1900 to 2300 hours
Kebabs & Kurries
Inspired by the heritage cuisines of India, this classy restaurant offers a delectable selection of kebabs and curried dishes, paired with breads and fine beverages.
Operational Hours - Lunch & Dinner
Tempero
The name means ‘seasoning’ in Portuguese and this appealing restaurant serves aromatic and spicy Goan delicacies, which are such artful blends of India and Portugal.
Operational Hours - 1900 to 2300 hours
Pavilion at the Village Square
Round the clock dining and lavish breakfast at this warm and friendly restaurant. Al fresco seating is available.
Operational Hours - All Day Dining
Farol
Reminiscent of a towering lighthouse, this superb bar spread over two floors, serves inventive beverages, timeless classics and finger food, with commanding views of the pool & the sea.
Operational Hours - 1500 to 2300 hours
11. Is valet parking available at ITC Grand Goa?
Yes, complimentary valet parking is available at ITC Grand Goa Resort & Spa.
12. What type of spa therapies are offered at ITC Grand Goa?
Kaya Kalp- the Royal Spa at ITC Grand Goa is a tranquil sanctuary with skilled therapists providing rejuvenating therapies, inspired by Ayurvedic and international treatments.
- Exotic Pomegranate Journey – A body scrub followed by a body massage using natural ingredients such as pomegranate which is a deep cleansing antioxidant.
- Passage to India – An Ayurvedic ritual that starts with meditation followed by Abhyangam and Shirodhara to improve blood supply and relieve mental tension.
- Sangam Couples Retreat – A spa treatment for couples in our luxurious spa suite, offering an exotic exfoliation ritual followed by a massage or facial.
- Sadhana – A warm herbal poultice helps in improving the circulation and soothes the aches of sciatica, rheumatism and other musculoskeletal tissues.
- Goan Cashew Ritual – Focuses on using a cashew scrub followed by a body massage, inspired by the local traditions and culture.
To book an appointment, please contact the hotel desk.
13. What are the different venue options available at ITC Grand Goa for hosting wedding ceremonies and receptions?
Ranked amongst the best hotels in Goa, ITC Grand Goa offers an exquisite selection of indoor and outdoor venues, along with direct access to Arossim Beach, creating a truly enchanting and unforgettable setting for your dream wedding celebration:
- Salcete Ballroom: A pillar-less indoor venue with a capacity of 350 guests, offering the perfect setting for grand and elegant celebrations.
- Colva & Loutolim: An intimate indoor setting for up to 80 guests, ideal for smaller gatherings.
- Cansaulim: An intimate indoor setting for up to 60 guests, ideal for smaller gatherings.
- The Seaside Lawns: Expansive outdoor venue for up to 750 guests, offering panoramic sea views amid beautifully lush natural surroundings.
- Magical Forest: An enchanting garden setting for up to 300 guests, with lush, tranquil surroundings nestled amidst pristine nature.
- Dunes: Expansive outdoor venue for up to 600 guests, offering breath taking sea views complemented by serene, lush surroundings.
14. How can ITC Grand Goa assist with wedding planning and coordination services?
Our dedicated team collaborates with you to plan a customized wedding event, making your special day a true reflection of your vision:
- Dedicated Event Team: Ensures seamless coordination and personalized service for weddings.
- Customizable Décor: Tailored décor options to reflect your unique style and theme.
- Cuisine Planning: Offers diverse culinary options, crafted to match your taste and preferences.
- Music & Entertainment Coordination: Arranges bespoke entertainment to enhance your wedding festivities.
- Comprehensive Event Management: Delivers flawless execution of every aspect of your wedding plan.
- Amazing Suites for Destination Weddings: Offers exquisite suites perfect for wedding parties and entourages, ensuring a memorable stay.
15. Is ITC Grand Goa a pet-friendly resort?
Yes, ITC Grand Goa is a pet-friendly resort, offering private suites and direct access to beach, ensuring an enriching experience for the entire family, including your furry companions.
16. Can guests freely access the beach during their stay at ITC Grand Goa?
Yes, guests at ITC Grand Goa enjoy private access to Arossim Beach, allowing them to experience its pristine beauty and tranquility whenever they wish during their stay.
