1. How do I make a special request for my stay at Fortune Walkway Mall, Haldwani?
Guests with specific stay preferences at Fortune Walkway Mall, Haldwani, may connect with the hotel team at 0594 6286700 for assistance during their visit. Support for meal preferences, room-related requirements, additional bedding arrangements, transport-related needs, and other requests can be facilitated based on availability and applicable hotel guidelines.
2. What room categories are available at Fortune Walkway Mall, Haldwani?
Fortune Haldwani offers thoughtfully designed accommodation options including Deluxe Rooms, Premium Rooms with Mountain View, Fortune Club Rooms and Suite Rooms.
Select room categories offer mountain views and spacious layouts suitable for business travellers, families, and leisure stays. Guests seeking assistance in selecting room options may contact the hotel directly.
3. What makes Fortune Walkway Mall, Haldwani, a convenient stay option in Haldwani?
Fortune Haldwani enjoys a well-connected location on Nainital Road near Kathgodam, making it a suitable stay option for both business and leisure travellers.
The hotel is situated atop Walkway Mall and offers easy access to retail outlets, local attractions, business areas, and key transport hubs. The hotel is approximately 500 metres from Kathgodam Railway Station, around 2 km from Haldwani Bus Station, and about 28 km from Pantnagar Airport. It is also conveniently located for guests planning visits to Nainital and Neem Karoli Baba Ashram, Kainchi Dham.
Guests looking to explore nearby attractions or arrange local sightseeing may contact the hotel directly for travel assistance.
4. Does Fortune Walkway Mall, Haldwani, offer free cancellation?
Free cancellation is available up to 1 day prior to arrival, based on the hotel’s local time. Cancellations made after this period, or in case of a no-show, will incur a charge equivalent to the first night's stay. Cancellation timelines and applicable charges may vary across room categories and offers.
To modify or cancel reservations, guests may visit the Manage Reservation section online or contact the hotel directly for assistance.
5. How do I know if my reservation is confirmed at Fortune Walkway Mall, Haldwani?
A confirmation email containing the reservation details will be sent to guests after the booking has been successfully processed. If the email is not received, guests are advised to get in touch with the Guest Contact Centre or connect directly with the hotel team to verify their reservation information.
6. How can I redeem my Club ITC Green Points for making a reservation at Fortune Walkway Mall, Haldwani?
Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
7. What wellness facilities are available at Fortune Walkway Mall, Haldwani?
Fortune Haldwani offers wellness facilities designed to help guests unwind during their stay. The hotel features Akasa Spa offering therapies such as Signature Spa Therapy, Deep Tissue Massage, and Swedish Massage.
The hotel also offers a fitness centre and steam facilities. Guests looking to schedule wellness services or spa appointments may contact the hotel directly.
8. Does Fortune Walkway Mall, Haldwani, offer airport pick-up and drop-off services?
Yes, Fortune Haldwani offers travel assistance and can help arrange airport transfers and local transport services on request, subject to availability and applicable charges.
Guests may contact the hotel directly for transfer arrangements and related information.
9. Can I get an extra bed for my room at Fortune Walkway Mall, Haldwani?
Extra beds can be arranged subject to availability and applicable charges. Guests are advised to contact the hotel in advance regarding additional bedding requirements for a more comfortable stay.
10. Is breakfast included with my stay at Fortune Walkway Mall, Haldwani?
Most stay packages at Fortune Haldwani include complimentary breakfast. Guests are requested to review their selected package details at the time of booking or contact the hotel directly for confirmation.
11. What dining options are available at Fortune Walkway Mall, Haldwani?
Fortune Haldwani offers multiple dining experiences for guests:
Restaurant Name
| Description
| Operational Hours
|
Zodiac
| An all-day dining restaurant serving Indian, Continental, and Oriental cuisine.
| 0730 till 2230 hours
|
Neptune
| A vibrant bar and lounge designed for relaxed evenings with beverages and snacks.
| 1200 till 2300 hours
|
Fortune Deli
| A casual outlet serving coffee, snacks, and light delicacies.
| 0700 till 2230 hours
|
The Oriental Pavilion
| An Authentic Pan Asian Cuisine restaurant in Haldwani serving Chinese, Thai, Japanese and Burmese
| 1230 till 2230 hours
|
Earthen Oven
| North Indian Specialty restaurant serving irresistible of kebabs with Indian breads straight out of oven along with the best of curries
| 1230 till 1530 hours
1900 till 2230 hours
|
Guests may contact the hotel directly for reservations and dining assistance.
12. Is Fortune Walkway Mall, Haldwani, family-friendly?
Yes, Fortune Haldwani is suitable for families looking for a comfortable stay in Haldwani.
The hotel offers spacious accommodation options, dining venues, and convenient access to shopping, local attractions, and nearby destinations. Guests travelling with children or elderly family members may also contact the hotel for additional stay assistance.
13. What are the check-in and check-out timings at Fortune Walkway Mall, Haldwani?
The standard check-in time at Fortune Haldwani is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out requests may be accommodated subject to availability and applicable hotel policies.
14. Does Fortune Walkway Mall, Haldwani, offer meeting and conference facilities?
Yes, Fortune Haldwani offers event and meeting spaces suitable for conferences, business gatherings, training sessions, and corporate events.
The hotel offers 3 venues including Jalsa, Sangam, and Board Room – Milan, supported by facilities such as audio-visual equipment, projectors, teleconferencing support, event supplies, and business services.
Guests planning meetings or corporate events may contact the hotel directly for venue recommendations and event assistance.
15. Can Fortune Walkway Mall, Haldwani, host weddings and social events?
Yes, Fortune Haldwani offers 3 venues suitable for weddings, celebrations, social gatherings, and special occasions including Jalsa, Sangam, and Board Room – Milan. The largest venue holds a capacity of hosting up to 250 guests at a time. Event facilities may include banquet arrangements, stage setup, dance floor, floral décor, buffet setups, live counters, lighting arrangements, and event support services.
The hotel also offers event spaces suitable for city weddings and social celebrations. Guests may contact the hotel directly for venue selection, planning support, and event requirements.
16. What are some nearby attractions close to Fortune Walkway Mall, Haldwani?
Fortune Haldwani offers convenient access to several nearby attractions and landmarks including Walkway Mall, Brij Lal Hospital, Neem Karoli Baba Ashram at Kainchi Dham, and Nainital.
Guests interested in exploring local experiences or planning sightseeing may contact the hotel directly for travel assistance and route guidance.
