1. How do I make a special request for my stay at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
For any special requests at Welcomhotel Mamallapuram, Chennai, guests may connect with the hotel directly at 044 27442764 before their stay. The hotel team will gladly assist the guests with room preferences, dietary requirements, transportation arrangements, and other personalized requests, subject to availability and hotel policies.
2. What are some of the unique experiences offered at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
Welcomhotel Mamallapuram, Chennai offers thoughtfully designed experiences that bring together local culture, cuisine, and the destination's coastal charm.
- Candlelight Dinner – A table for two set on a seaside terrace, lit by the flickering glow of candles, as the gentle rhythm of the waves provides the perfect soundtrack to a memorable meal.
- Mixology Sessions – Guests can try their hand at learning the art of crafting signature beverages during an engaging, hands-on session. (12:00 PM – 11:00 PM)
- Cooking Classes – Guests can get an insight into the traditional cuisine of Tamil Nadu and learn from the experts how to make the famed dishes during an interactive cooking session. (12:00 PM – 11:00 PM)
- Welcomsthalika – Celebrate the culinary heritage of Tamil Nadu with a thoughtfully curated platter of regional dishes, bringing the timeless flavours of the land together on a single platter.
For reservations and experience bookings, guests may contact the hotel directly.
3. Are there any recreational activities for families and groups at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
Yes, Welcomhotel Mamallapuram, Chennai offers a variety of recreational options suitable for families and groups. Guests can enjoy the infinity swimming pool, kids' pool, indoor games including table tennis, pool, chess and carrom, along with outdoor activities such as badminton, volleyball, and cricket.
Please contact the hotel front desk for activity schedules and availability.
4. Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai offer free cancellation?
Cancellation policies at Welcomhotel Mamallapuram may differ depending on the rate plan or package selected at the time of booking. Many flexible rate plans offer free cancellation up to 1 day prior to arrival, based on the hotel's local time. Cancellations made beyond this period or no-shows may incur a charge equivalent to the first night’s stay.
Guests are advised to review the cancellation policy at the time of booking. For changes or cancellations, guests may visit the the Manage Reservation section online or contact the hotel directly for assistance.
5. How do I know if my reservation is confirmed at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
After a reservation is successfully completed, guests will receive a booking confirmation email with stay details. If the confirmation email is not received, guests may get in touch with Guest Contact Centre or contact the hotel directly for support.
6. Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai offer airport pick-up and drop services?
Yes, airport transfer arrangements can be organised for guests staying at Welcomhotel Mamallapuram, Chennai. Transportation services are available on request, subject to availability and applicable charges.
Guests are requested to contact the hotel in advance to arrange their travel requirements.
7. Can I get an extra bed or crib for my room at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
Yes, extra beds and cribs for children can be arranged upon request at Welcomhotel Mamallapuram, Chennai, subject to availability and applicable charges.
Guests are encouraged to contact the hotel directly.
8. Is breakfast included with my stay at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
Breakfast inclusions may vary depending on the selected room package and reservation type at Welcomhotel Mamallapuram. Guests can refer to their booking confirmation for package details or contact the Guest Contact Centre for additional assistance.
9. How can I redeem Club ITC Green Points for booking a stay at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
10. Are meetings and conference facilities available at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
Yes, Welcomhotel Mamallapuram offers versatile spaces for meetings, conferences, social gatherings, and events. The hotel features multiple indoor and outdoor venues and grand ballrooms.
The venues are equipped with modern event support facilities and can accommodate both intimate meetings and larger gatherings.
Marina 1, the largest venue, can accommodate up to 1000 guests.
Guests may contact the hotel directly for venue capacities and event planning support.
11. What are the available dining options at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
Welcomhotel Mamallapuram, Chennai offers dining experiences featuring regional and international flavours in inviting settings designed for memorable meals.
- WelcomCafe Riva
All-day dining restaurant serving regional, Indian, and international cuisines with buffet and à la carte options in a relaxed setting.
Operational Hours - All Day Dining
- Swirl - The Bar
Contemporary bar offering premium spirits, malts, wines, and gourmet snacks in a relaxed atmosphere.
Operational Hours - 1100 till 2300 hours
- Namma Shack
Seaside restaurant serving seafood grills and flavorful dishes with scenic bay views.
Operational Hours - 1300 till 2300 hours
For restaurant reservations and dining timings, guests may contact the hotel directly.
12. What wellness facilities are available at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai?
Welcomhotel Mamallapuram, Chennai offers several wellness facilities including K by Kaya Kalp - The Spa, a fitness centre, infinity swimming pool, kids' pool, and sauna facilities. The spa features rejuvenating therapies and wellness experiences designed to help guests relax and unwind during their stay.
13. Is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai suitable for destination weddings and large events?
Yes, Welcomhotel Mamallapuram, Chennai is well suited for destination weddings, celebrations, and social gatherings. The property features 7 event venues, including 4 indoor and 3 outdoor spaces. With versatile banquet facilities, expansive lawn areas, and dedicated event support, the hotel offers a comfortable setting for customised celebrations and large-scale events. Guests may contact the hotel directly for venue details and booking assistance.
14. Is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai located near the beach?
Yes, Welcomhotel Mamallapuram, Chennai enjoys a scenic beachfront setting along the Bay of Bengal, offering guests a relaxing coastal atmosphere and easy access to the shoreline.
Guests may contact the hotel directly for more information about nearby experiences and activities.
15. Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram, Chennai offer activities for couples?
Yes, couples staying at Welcomhotel Mamallapuram, Chennai can enjoy curated experiences including candlelight dining by the seaside, beach-view villas and suites and wellness experiences designed for memorable stays.
Guests may connect with the hotel directly for reservations and customized arrangements.
