1. How do I make a special request for my stay at Welcomhotel by ITC Hotels Mohali, Chandigarh?
Guests visiting Welcomhotel Chandigarh may get in touch with the hotel team at 01724863939 for special requests and assistance related to their stay. Whether it involves arranging airport transportation, accommodating specific meal preferences, managing flexible arrival or departure timings, or fulfilling other customised requests, the hotel staff will endeavour to assist based on operational availability and hotel guidelines.
2. What are some of the unique experiences offered at Welcomhotel by ITC Hotels Mohali, Chandigarh?
At Welcomhotel Chandigarh, guests can enjoy a range of thoughtfully curated experiences designed for both leisure and business travellers.
- Welcomsthalika - Discover the authentic flavours of the Punjab through a specially curated platter showcasing traditional local delicacies like Butter Chicken, Kadhi Pakoda etc.
- Welcomdrink - Enrich the check-in ritual with Patiala lassi and masala chai.
- Welcomhour - Unwind every evening with a complimentary beverage served during designated happy hours.
- Royal Awadhi Cuisine - Experience the rich culinary heritage of Awadh and the Northwest Frontier through timeless recipes and traditional cooking techniques. Paired with an inviting rooftop ambience, the dining experience offers a perfect blend of flavour, culture, and elegance.
For reservations and experience bookings, guests may contact the hotel directly.
3. Does Welcomhotel by ITC Hotels Mohali, Chandigarh, offer free cancellation?
Guests may cancel their reservation without any charges up to 2:00 PM, one day prior to arrival, based on the hotel’s local time. Cancellations made after this period, or failure to arrive without prior notice, may attract a charge equivalent to the first night's stay.
Cancellation terms may vary by rate plan, and guests are encouraged to review the applicable policy before confirming their booking.
For amendments or cancellations, guests may visit the Manage Reservation section online or contact guest centre for assistance.
4. How do I know if my reservation is confirmed at Welcomhotel by ITC Hotels Mohali, Chandigarh?
Upon successful completion of a reservation, booking details are sent to the registered email address shared during the reservation process.
In case the confirmation email is not received, guests may contact the Guest Contact Centre or the hotel directly to verify the booking status and receive assistance.
5. Does Welcomhotel by ITC Hotels Mohali, Chandigarh, offer airport pick-up and drop services?
Yes, Welcomhotel Chandigarh offers airport transfer services for guests. Transportation arrangements can be organised in advance, subject to availability and applicable charges.
Guests may contact the hotel directly to coordinate airport transfers.
6. How far is Welcomhotel by ITC Hotels Mohali, Chandigarh, from Chandigarh International Airport?
Welcomhotel Chandigarh is conveniently located on Airport Road within the CP67 complex, offering easy connectivity to Chandigarh International Airport (7 km away), railway stations, major business districts, and commercial hubs across Mohali and Chandigarh.
Guests may contact the hotel directly for travel assistance and transportation arrangements.
7. Can I get an extra bed or crib for my room at Welcomhotel by ITC Hotels Mohali, Chandigarh?
Extra beds and cribs for children may be arranged upon request, subject to availability and applicable charges.
Guests are encouraged to contact Welcomhotel Chandigarh for assistance.
8. Is breakfast included with my stay at Welcomhotel by ITC Hotels Mohali, Chandigarh?
Many stay packages at Welcomhotel Chandigarh include breakfast. Guests are advised to review their booking confirmation for package inclusions or contact the hotel directly for details.
9. How can I redeem Club ITC Green Points for booking a stay at Welcomhotel by ITC Hotels Mohali, Chandigarh?
Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
10. Does Welcomhotel by ITC Hotels Mohali, Chandigarh, offer venues for meetings, conferences, weddings, and social events?
Yes, Welcomhotel Chandigarh features versatile event spaces suitable for business meetings, conferences, training sessions, weddings, social gatherings, and private celebrations. The hotel offers 1 banquet and 1 boardroom along with customised catering, décor assistance, audio-visual support, and dedicated event planning services to accommodate a variety of event requirements. The banquet hall can accommodate up to 250 people at a time.
Guests may contact the hotel directly for venue capacities, event details, and booking assistance.
11. What are the available dining options at Welcomhotel by ITC Hotels Mohali, Chandigarh?
From signature restaurants to stylish lounges, Welcomhotel Chandigarh presents dining options suited for every occasion and mood.
- WelcomCafe Sukhnaa
A relaxed multicuisine restaurant serving locally inspired dishes in an ambience that transitions seamlessly from day to evening dining.
Operational Hours - 0700 till 2300 hours
- Dough & Co.
A casual café offering freshly baked treats, premium coffees, and light bites for relaxed conversations and quick breaks.
Operational Hours - 1100 till 2300 hours
- Swizzle
A laid-back lounge space ideal for unwinding with finger food and beverages in a calm and inviting setting.
Operational Hours - 1100 till 2300 hours
- Kebab & Kurries
A vibrant roof-top restaurant with a delicious Awadhi spread that will surely enhance your dining experience threefold.
Operational Hours - 1830 till 2300 hours
For restaurant reservations and dining timings, guests may contact the hotel directly.
12. What wellness facilities are available at Welcomhotel by ITC Hotels Mohali, Chandigarh?
Welcomhotel Chandigarh offers wellness and leisure facilities including a fitness centre, rooftop infinity swimming pool, sauna, steam facilities, jacuzzi, wellness spaces, and salon services.
Guests can also access fitness training support during designated hours.
Guests may contact the hotel directly for appointments and wellness-related assistance.
13. Does Welcomhotel by ITC Hotels Mohali, Chandigarh, have a rooftop swimming pool?
Yes, Welcomhotel Chandigarh features a rooftop infinity swimming pool located on the 14th floor. The pool area offers elevated city views and a relaxing leisure experience for resident guests.
Guests may contact the hotel directly for pool timings and access details.
14. What are the nearby attractions around Welcomhotel by ITC Hotels Mohali, Chandigarh?
Guests staying at Welcomhotel Chandigarh can explore nearby shopping destinations, entertainment hubs, business districts, and religious attractions including Gurudwara Suhana Sahib.
The hotel’s location on Airport Road also makes it a convenient base for exploring Chandigarh and Mohali.
Guests may contact the concierge team for sightseeing recommendations and local experiences.
15. Is Welcomhotel by ITC Hotels Mohali, Chandigarh, suitable for business travellers?
Yes, Welcomhotel Chandigarh is well suited for business travellers due to its strategic location near Mohali’s IT hubs, industrial sectors, commercial centres, airport connectivity, and meeting facilities.
The hotel also offers business-friendly services including Wi-Fi access, conference venues, concierge assistance, and comfortable stay experiences for corporate guests.
16. What makes Welcomhotel by ITC Hotels Mohali, Chandigarh, unique?
Welcomhotel Chandigarh combines premium hospitality with excellent connectivity and lifestyle convenience. Located within the CP67 complex on Airport Road, the hotel offers easy access to Chandigarh International Airport, business districts, shopping, dining, and entertainment experiences.
The rooftop infinity swimming pool, signature dining at Kebabs & Kurries, contemporary accommodation, and integrated lifestyle setting further enhance the guest experience for both business and leisure stays.
