1. How do I make a special request for my stay at Welcomhotel by ITC Hotels, Katra?
For any special requests at Welcomhotel Katra, guests may connect with the +91 1991351001 and +91 8899008182 before arrival or during their stay. Assistance can be arranged for room preferences, dietary requirements, transportation support, special occasions, and other personalised arrangements, subject to hotel policies and availability.
2. What are some of the unique experiences offered at Welcomhotel by ITC Hotels, Katra?
Welcomhotel Katra offers thoughtfully designed experiences inspired by the spiritual and cultural character of the destination. These include:
- Welcomsthalika- Celebrate phalahari and Madhyahna Bhojana culinary heritage with a thoughtfully curated platter of regional dishes.
- Sandhya Aarti- The evening Attka Aarti (Sandhya Aarti) at the Alfresco is a deeply immersive, twenty minutes devotional ceremony held immediately after sunset by lighting of lamp to invoke the Goddess's bleassings.
- Evening Tea and Coffee- Artisanally crafted cookies along with svaoury to bring together warmth, care, and comforting flavours.
- Welcomdrink- A refreshing welcome drink inspired by local flavours sets the tone for the stay.
Guests can also enjoy private dining experiences, poolside dining, and panoramic views of the surrounding Trikuta landscape. The hotel also serves as a convenient base for guests visiting the revered Shri Mata Vaishno Devi shrine.
For reservations and experience bookings, guests may contact the hotel directly.
3. Are there any recreational activities for families and groups at Welcomhotel by ITC Hotels, Katra?
Yes, Welcomhotel Katra offers a range of leisure facilities suitable for families and groups. Guests can enjoy the pool table, indoor recreational spaces, and other games during their stay.
For details regarding activity schedules and facility timings, guests may contact the hotel front desk.
4. Does Welcomhotel by ITC Hotels, Katra offer free cancellation?
Most accommodation rate plans at Welcomhotel Katra offer free cancellation up to 2 days prior to arrival, based on hotel local time. Cancellations made after this period or no-shows may incur a charge equivalent to the first night's stay. Terms may vary depending on the selected rate plan. Guests are advised to review the cancellation policy before booking.
For modifications or cancellation assistance, guests may visit the Manage Reservation section online or contact the hotel directly.
5. How do I know if my reservation is confirmed at Welcomhotel by ITC Hotels, Katra?
Once a reservation has been successfully completed, guests will receive a confirmation email with booking details. If the confirmation is not received, guests may reach out to the Guest Contact Centre or contact the hotel directly for assistance.
6. Does Welcomhotel by ITC Hotels, Katra offer airport pick-up and drop services?
Yes, Welcomhotel Katra offers airport transfer arrangements for guests. Transportation services can be organized in advance based on availability and applicable charges.
Guests are requested to contact the hotel directly to coordinate travel requirements.
7. Can I get an extra bed for my room at Welcomhotel by ITC Hotels, Katra?
Yes, extra beds/ sofa-cum-bed may be provided upon request, subject to availability and applicable charges.
Guests are encouraged to contact Welcomhotel Katra prior to arrival for assistance with accommodation arrangements.
8. Is breakfast included with my stay at Welcomhotel by ITC Hotels, Katra?
Several stay packages at Welcomhotel Katra include breakfast as part of the booking. Guests can review the inclusions mentioned in their reservation confirmation or contact the Guest Contact Centre for additional details.
9. How can I redeem Club ITC Green Points for booking a stay at Welcomhotel by ITC Hotels, Katra?
Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
10. Are meetings and conference facilities available at Welcomhotel by ITC Hotels, Katra?
Yes, Welcomhotel Katra offers dedicated spaces for meetings, MICE events, conferences, social gatherings, and celebrations. The hotel features the following Venues:
- Ballroom
3850 sq. ft | Up to 175 guests - Boardroom
563 sq. ft | Up to 20 guests
Meeting venues are supported with modern audio-visual facilities and event planning assistance. Guests may contact the hotel directly for venue capacities and booking support.
11. What are the available dining options at Welcomhotel by ITC Hotels, Katra?
- WelcomCafe
Relaxed multicuisine restaurant serving Indian and international dishes with buffet spreads for all meals in a serene setting.
Operational Hours - 0700 till 2330 hours
- Dough & Co
Cozy tea lounge offering breads, confectionery, and baked savouries with scenic hill and lawn views.
Operational Hours - All Day
The hotel offers thoughtfully curated Saatvik dining experiences featuring wholesome preparations made with carefully selected ingredients, inspired by traditional flavours and mindful dining preferences.
For restaurant reservations and dining timings, guests may contact the hotel directly.
12. What wellness facilities are available at Welcomhotel by ITC Hotels, Katra?
Welcomhotel Katra offers wellness facilities designed for relaxation and rejuvenation, including K by Kaya Kalp Spa and a rooftop pool.
Guests may contact the hotel directly for appointments, treatment recommendations, and wellness enquiries.
13. Is Welcomhotel by ITC Hotels, Katra suitable for destination weddings and large events?
Yes, Welcomhotel Katra is an ideal venue for destination weddings, social celebrations, conferences, and special gatherings. The property features 2 event venues, both indoor and outdoor spaces. With banquet facilities, landscaped outdoor areas, and dedicated event planning support, the hotel offers a comfortable setting for different types of events and celebrations. Guests may contact the hotel team for venue details and booking assistance.
14. Does Welcomhotel by ITC Hotels, Katra offer stay near the Vaishno Devi shrine?
Yes, Welcomhotel Katra is located near the Vaishno Devi Shrine and selected rooms at the hotel offer panoramic views of the surrounding landscape, including views associated with the Shri Mata Vaishno Devi area. Club Rooms are designed to provide a more elevated stay experience with scenic surroundings.
For room preferences and availability, guests may contact the hotel directly.
15. Does Welcomhotel by ITC Hotels, Katra have a rooftop swimming pool?
Yes, Welcomhotel Katra features a rooftop infinity pool where guests can unwind while enjoying views of the surrounding hills and landscape.
Guests may contact the hotel front desk for pool timings and facility details.
