1. How do I make a special request for my stay at ITC Narmada, Ahmedabad?
For any special requests, please reach out to the hotel directly 079 6966 4000. The hotel team will be delighted to assist with customisations, including dietary preferences, room arrangements, airport transfers, celebration setups, and more, subject to availability and hotel guidelines.

2. What are some of the unique experiences offered at ITC Narmada, Ahmedabad?
At ITC Narmada, Ahmedabad, guests can enjoy curated experiences that showcase the city’s heritage and culture. Experiences include a heritage walk through Old Ahmedabad, an evening ritual designed as a tribute to the mighty river Narmada and private dining by the pool.

3. Does ITC Narmada, Ahmedabad offer free cancellation?
Accommodation rate plans at ITC Narmada, may allow free cancellation up two days prior to arrival, depending on the selected rate plan and hotel policy. Cancellations made after the permitted period or no-shows may incur applicable retention charges equivalent to the 1^st night stay. Guests are advised to review the cancellation policy at the time of booking for complete details, since cancellation policy may vary based on the selection of the rate plan.
If you need to modify or cancel an existing booking, simply use the Manage Reservation page online or reach out to the hotel directly for assistance.

4. How do I know if my reservation is confirmed at ITC Narmada, Ahmedabad?
Once the booking process is completed, guests will receive a reservation confirmation email from the hotel. In case the confirmation email is not received, guests may contact the Guest Contact Centre or the hotel directly for assistance regarding the booking status.

5. Does ITC Narmada, Ahmedabad offer airport pick-up and drop services?
Yes, the hotel offers convenient airport pick-up and drop services on request, subject to availability and applicable charges. Guests are requested to contact the hotel in advance to arrange transportation and receive further assistance. 

6. Can I get an extra bed or crib for my room at ITC Narmada, Ahmedabad?
Yes, extra beds and baby cribs can be arranged on request, subject to availability and applicable charges. Guests may contact the hotel directly for detailed assistance before arrival. 

7. Is breakfast included with my stay at ITC Narmada, Ahmedabad?
Yes, most stay packages at the hotel include complimentary breakfast. Guests are advised to review their booking details or contact the Guest Contact Centre for further clarification regarding inclusions.

8. How can I redeem my Club ITC Green Points for a stay at ITC Narmada, Ahmedabad?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App or Website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:    

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels 
2. Conversion to Marriott Bonvoy Points
3. Purchase of Club ITC Culinaire subscription, or International Travel House vouchers.
   

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance. 

9. Are meetings, conferences, and wedding venues available at ITC Narmada, Ahmedabad?
ITC Narmada offers elegant venues for meetings, conferences, weddings, and social celebrations. The hotel features the pillar-less Narmada Stateroom spanning 427 sq. m along with expansive outdoor lawns of approximately 930 sq. m, making it ideal for grand celebrations and corporate gatherings. The hotel also offers sophisticated boardrooms and meeting spaces equipped with modern audio-visual facilities and professional event support.

For detailed information on banquet halls, meeting venues, and wedding spaces at ITC Narmada, Ahmedabad, guests may contact the hotel directly.

10. What are the available dining options at ITC Narmada, Ahmedabad?
The hotel offers a selection of distinctive dining experiences for guests and visitors alike.

• Adalaj Pavilion
  Inspired by the iconic Adalaj ni Vav, the celebrated stepwell near Ahmedabad, Adalaj Pavilion presents an immersive all-day dining experience featuring regional specialities, Indian favourites, and global cuisines in an elegant setting.
  Operational Hours - All Day Dining & 3 Meal Buffet

• Peshawri
  The legendary Peshawri restaurant showcases the bold and rustic flavours of the North-West Frontier with its signature offerings, including the famed Dal Bukhara, succulent kebabs, and freshly baked tandoor breads.
  Operational Hours - Lunch & Dinner

• Yi Jing
  Yi Jing celebrates the rich culinary heritage of China through a thoughtfully curated menu that blends authentic regional flavours with refined contemporary interpretations.
  Operational Hours - Lunch (Friday to Sunday) & Dinner

• Royal Vega
  Royal Vega offers an elevated vegetarian dining experience inspired by the ancient Indian philosophy of seasonal eating, featuring timeless recipes crafted through extensive culinary research.
  Operational Hours - Lunch (Sunday only) & Dinner

• Fabelle – The Chocolate Boutique
  Fabelle – The Chocolate Boutique delights guests with handcrafted luxury chocolates and gourmet creations, where premium ingredients and artisanal techniques come together in every indulgent bite.
  Operational Hours - 1100 till 2300 hours

11. What type of wellness initiatives are offered at ITC Narmada, Ahmedabad?
The hotel offers rejuvenating wellness experiences at Kaya Kalp – The Spa. The spa features revitalising therapies, steam and sauna facilities, and curated wellness experiences designed to promote relaxation and holistic well-being.

It also has a swimming pool, a thriving fitness centre and a salon to take care of your overall wellbeing.

Guests may contact the hotel directly to book spa therapies and wellness sessions

12. Is ITC Narmada, Ahmedabad suitable for destination weddings in Ahmedabad?
Yes, ITC Narmada is an ideal destination for luxurious weddings and social celebrations in Ahmedabad. With elegant indoor banquet venues, expansive outdoor lawns, bespoke catering, refined décor, and personalised event services, the hotel offers a sophisticated setting for memorable wedding celebrations. Guests can contact the hotel’s events team for customised wedding packages and venue details.

13. How far is ITC Narmada, Ahmedabad from key attractions in Ahmedabad?
ITC Narmada enjoys a convenient location with easy access to prominent business districts, shopping hubs, cultural landmarks, and popular attractions in Ahmedabad. Guests can also explore the UNESCO-listed Old Ahmedabad area through curated heritage experiences arranged by the hotel.

• Sardar Vallabhbhai Patel International Airport – approximately 14.8 km
• Sabarmati Ashram – approximately 8.1 km
• Kankaria Lake – approximately 10.6 km
• Ahmedabad One Mall – approximately 2 km
• SG Highway business district – approximately 5 km
• UNESCO-listed Old Ahmedabad city area – approximately 10 km
• Adalaj Stepwell – approximately 19.6 km

For travel assistance and local recommendations, guests may contact the concierge desk.