1. How do I make a special request for my stay at ITC Mughal, Agra?
Kindly reach out to the hotel directly at 0562 4021700 for a bespoke stay with personalized requests. Whether you have specific dietary preferences or require a particular room configuration, the dedicated team at ITC Mughal is ready to assist (subject to availability and hotel guidelines).
2. What are some of the unique experiences offered at ITC Mughal, Agra?
As one of the leading hotels in Agra, ITC Mughal offers a diverse range of culturally immersive experiences, that are both authentic and truly memorable.
- Puppet Show (6:30 pm–7 pm daily): Engaging storytelling with vibrant performances.
- Magic Show (7 pm–8 pm daily): Interactive illusions that captivate and entertain.
- Mesmerising Evenings: Live music at Maikhana Bar (6 pm–8 pm daily).
- Dine Under the Stars (from 6 pm on request): Couples’ candle-lit canopy dinners for special celebrations.
- Picnic Bubble in Gardens (on request): Family picnic hampers in the lush Mughal Gardens.
- Heritage Walks (on request): Guided tours to iconic monuments and spiritual sites, including the Taj Mahal and Agra Fort.
- Ek Jhalak Taj Ki (on request): Experiential dining at Taj Khema, set against the breathtaking backdrop of the Taj Mahal.
To know more about all the unique experiences we offer, please get in touch with the hotel.
3. Does ITC Mughal, Agra, offer free cancellation?
Most rate plans at the hotel allow free cancellation until three days before arrival (local time); late cancellations or no-shows typically incur all nights charge. Check individual policies before booking your stay at ITC Mughal, Agra.
To amend or cancel your reservation, you can visit the Manage Reservation page online or contact the hotel directly for assistance.
4. How do I know if my reservation at ITC Mughal is confirmed?
Following the completion of your booking, a confirmation email will be sent to you. If you do not receive this email, please reach out to our Guest Contact Centre for verification of your reservation and further assistance.
5. What are the different venue options for wedding ceremonies at ITC Mughal?
ITC Mughal, one of the leading hotels near Agra Airport, provides a variety of elegant indoor and alfresco venues for wedding ceremonies and receptions, all within a sprawling 23-acre property, just 4 km from the Taj Mahal and Agra Fort.
Dedicated teams oversee décor, cuisine, and audio-visual arrangements to ensure a seamless event.
Venue highlights include:
- Dewan E Khas (636 sq. m, indoor) – Up to 400 guests
- Majlis (222 sq. m, indoor) – Up to 120 guests
- The Glasshouse (664 sq. m, indoor) – Up to 700 guests
- Shershah Suri Garden (2141 sq. m, outdoor) – Up to 700 guests
- Gulbadan Garden (1858 sq. m, outdoor) – Up to 1000 guests
- Nishat Bagh (729 sq. m, outdoor) – Up to 150 guests
- Shalimar Bagh (65 sq. m, outdoor) – Up to 120 guests
Together, these venues blend Mughal grandeur and modern luxury, making ITC Mughal ideal for destination weddings and grand celebrations.
6. Does ITC Mughal offer pick-up and drop-off services to the airport?
For a smooth arrival and departure, the hotel provides airport transfers for an additional fee, subject to availability. Kindly contact the hotel team for further details.
7. Can I request an extra bed or crib for my room at ITC Mughal, Agra?
To ensure every guest’s comfort, the hotel provides extra beds or cribs on request. For details on availability and any applicable fees, kindly contact the hotel.
8. Is breakfast included with my suite at ITC Mughal, Agra?
Yes, most stay packages at our hotel include a complimentary breakfast. Please check your booking details or contact the hotel for more information.
9. How can I redeem my Club ITC Green Points for a stay at at ITC Mughal?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App or Website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of Club ITC Culinaire subscription, or International Travel House vouchers.
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
10. What are the dining options at ITC Mughal, Agra?
- Peshawri
Savor North West Frontier cuisine at this award-winning Agra restaurant, a true culinary landmark.
Operational Hours - 1230 till 1445 hours & 1900 till 2330 hours
- Mughal Pavilion
Delight in Indian and international dishes at this à la carte eatery, offering a regal ambiance.
Operational Hours - 1100 till 2300 hours
- Maikhana - The Lobby Bar
Unwind in a stylish lounge bar with a relaxed vibe, serving fine beverages and lite bites.
Operational Hours - 1100 till 2330 hours
- Taj Bano
Experience a fusion of flavors and a mesmerizing courtyard view in this elegant, spacious buffet restaurant.
Operational Hours - 0630 till 1030, 1230 till 1500 hours & 1900 till 2230 hours
11. Is valet parking available at ITC Mughal, Agra?
Yes, the hotel offers complimentary valet parking for all guests on request. Please get in touch with the hotel to know more.
12. What type of spa therapies are offered at ITC Mughal, Agra?
Kaya Kalp- the Spa at ITC Mughal, one of the most sought-after 5-star hotels in Agra, offers unique wellness therapies inspired by Ayurvedic and international treatments, such as:
- Exotic Pomegranate Journey- Focusing on exfoliation.
- Taj Mahal Romance- A unique spa therapy for couples.
- Rejuvenation- Focusing on reversing the aging process.
- Revitalizing Body Treatments- Focusing on using body scrubs for cleansing.
