1. How do I make a special request for my stay at Sheraton, New Delhi?
For a personalised stay at Sheraton New Delhi, please get in touch with the hotel directly 011 42661122. Whether it’s specific dietary requirements or room arrangements, this 5-star hotel in Delhi is dedicated to accommodating your preferences, subject to availability and hotel policies.

2. Is Sheraton, New Delhi, suitable for business travelers?
Absolutely, Sheraton is ideal for business travelers and corporate stays in New Delhi:

• Situated 17.2 km from Indira Gandhi International Airport (DEL), Sheraton is among the leading hotels near the airport, with easy access to Saket’s commercial and medical hubs (Select City Walk, Max Hospital).
• Ideal for corporate visitors looking for world-class venues tailored for business meetings, conferences, or product launches.
• Easy connectivity to nearby key business districts:
  1. Nehru Place – Major IT and corporate hub
  2. Okhla Industrial Area – Industrial & corporate offices
  3. Vasant Kunj – Corporate offices, embassies, luxury retail
  4. Hauz Khas – Creative, startup & consulting ecosystem
  5. Gurugram – Major corporate & MNC hub
  6. ITPO

3. Does Sheraton, New Delhi, offer free cancellation?
Most rate plans at the hotel allow free cancellation up to two days before arrival (local time). Thereafter, cancellations or no-shows typically incur a charge equivalent to the first night’s stay. Please check the specific policy for your chosen plan.

To amend or cancel your reservation, you can visit the Manage Reservation Page online or contact the hotel directly for assistance.   

4. How do I know if my reservation at Sheraton, New Delhi is confirmed?
Following the completion of your booking, a confirmation email will be sent to you. If you do not receive this email, please reach out to our Guest Contact Centre for verification of your reservation and further assistance. 

5. Does Sheraton New Delhi offer pick-up and drop-off services to the airport?
The hotel offers airport transfers for an additional fee (subject to availability), ensuring a smooth arrival and departure for guests.
Please reach out to the hotel team for more information. 

6. Can I request an extra bed or crib for my room at Sheraton, New Delhi?
Yes, the hotel offers extra beds or cribs upon request. Please contact the hotel for information regarding availability and any potential charges. 

7. Is breakfast included with my suite at Sheraton, New Delhi? 
Yes, most stay packages at the hotel include a complimentary breakfast. Please check your booking details or contact the hotel for more information.

8. How can I redeem my Club ITC Green Points for making a reservation at Sheraton, New Delhi? 
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App or Website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:    

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels 
2. Conversion to Marriott Bonvoy Points
3. Purchase of Club ITC Culinaire subscription, or International Travel House vouchers.
   

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance. 

9. What are the dining options at Sheraton, New Delhi?

• Dakshin
  Showcases the rich diversity of South Indian tradition through specialty cuisine offerings from Tamil Nadu, Kerala, Andhra Pradesh, Karnataka, Telangana, and Puducherry. 
  Operational Hours- 1230 till 1445 hours & 1900 till 2345 hours
  
  
• New Delhi Pavilion
  Enjoy a multi-cuisine feast celebrating New Delhi’s passion for great food 
  Operational Hours- All Day Dining
  
  
• Lounge Bar
  Relax with friends or colleagues over tasty snacks and refreshing drinks in a comfortable setting. 
  Operational Hours- 1100 till 0045 hours

10. Is valet parking available at Sheraton, New Delhi? 
Yes, Sheraton New Delhi provides complimentary valet parking upon request. For further details, please contact the hotel directly.

11. What type of spa therapies are offered at Sheraton, New Delhi?
Kaya Kalp- the Spa at Sheraton is a serene oasis offering skilled care and rejuvenating spa therapies to help you unwind fully. It offers unique wellness therapies inspired by Ayurvedic and international treatments, such as:

• Exotic Pomegranate Journey- Focuses on exfoliation.
• Gem Stone Massage- Focuses on realigning your chakras with the help of gemstones.
• Kaya Kalp Massage- Focuses on relieving muscular tension.For more details or to enroll, please contact our team.

For more details or to enroll, please contact our team.