1. How do I make a special request for my stay at ITC Sonar, Kolkata?
Please reach out to the hotel 033 23454545 prior to arrival to customize your stay at ITC Sonar, one of the most preferred 5-star hotels in Kolkata. Our staff is ready to assist with personalizing your experience, addressing preferences such as dietary needs or room configurations, all based on availability and hotel policies.
2. What are some of the unique experiences offered at ITC Sonar, Kolkata?
At ITC Sonar, Kolkata, guests can enjoy an array of unique experiences and activities to make their stay in Kolkata truly memorable.
- Tea Pavilion: Enjoy a romantic, bespoke dining experience amidst water gardens with a personalized menu and attentive service.
- Nature Trail: Explore the lush beauty and tranquil Koi ponds, inspired by Bengal's traditional 'Bagaanbari' or garden homes.
- Food Sherpa Trails: Embark on a culinary journey through Kolkata's diverse food landscape with guidance from celebrity chefs.
- Walking Tours with Concierge: Discover Kolkata's colonial heritage with customized tours of historic sites and landmarks.
To know more about all the unique experiences we offer, please get in touch with the hotel.
3. Does ITC Sonar, Kolkata, offer free cancellation?
At ITC Sonar, Kolkata, most rate plans allow free cancellation up to two days before arrival. Cancellations beyond this period or no-shows generally incur a fee equal to the first night's stay. Be sure to check the specific terms for your rate plan before booking.
Should you need to modify or cancel your booking, feel free to visit the online Manage Reservation page or reach out to the hotel directly for support.
4. How do I know if my reservation at ITC Sonar is confirmed?
Once your booking is complete, you will receive a confirmation email. If this email doesn't arrive, please contact our Guest Contact Centre to confirm your reservation status and for any assistance required.
5. Does ITC Sonar offer pick-up and drop-off services to the airport?
ITC Sonar, among the leading hotels near Netaji Subhas Chandra Bose International Airport, offers airport pick-up and drop-off services upon request to elevate your travel experience. These can be arranged in advance for a fee and depend on availability. Please contact the hotel for more details.
6. Can I request an extra bed or crib for my room at ITC Sonar, Kolkata?
For your utmost comfort, extra beds or cribs are available upon request. Please contact the hotel to inquire about availability and any potential charges.
7. How can I redeem my Club ITC Green Points for making a reservation at ITC Sonar?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App or Website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of Club ITC Culinaire subscription, or International Travel House vouchers.
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
8. Is breakfast included with my suite at ITC Sonar, Kolkata?
Yes, most stay packages at ITC Sonar include a complimentary breakfast. Please check your booking details or contact the hotel for more information.
9. Are meetings & conference rooms available at ITC Sonar?
ITC Sonar offers high-tech boardrooms, mid-sized meeting suites, and expansive pillar-less banquet halls.
- Equipped with cutting-edge audio-visual technology and high-speed connectivity.
- The Events team ensures seamless planning and execution.
- Set amidst tranquil water gardens for a productive atmosphere.
- Award-winning kitchens provide customized hospitality for corporate events.
For more information on our rooms and banquet halls for corporate events, kindly contact the hotel.
10. What are the available dining options at ITC Sonar, Kolkata?
Peshawri
The romance of the rugged North West Frontier of India comes alive at this authentic, award winning restaurant, making it a landmark dining destination in Kolkata.
Operational Hours- 1230 till 1445 hours & 1900 till 2345 hours
Dum Pukht
This iconic restaurant beckons you to partake in a royal experience as it recreates the 200-year-old culinary legacy from the kitchens of the majestic Awadhi Nawabs.
Operational Hours- 1230 till 1445 hours (Saturday & Sunday) & 1900 till 2345 hours
Pan Asian
Savour an award-winning repertoire of culinary delights at our oriental dining destination, offering a foray into the subtle flavours and culinary traditions of East Asia.
Operational Hours- 1230 till 1445 hours & 1900 till 2345 hours
Eden Pavilion
This all-day dining a la carte restaurant offers a delectable spread of Indian & International cuisine.
Operational Hours- 0700 till 2330 hours
Highland Nectar
The Bar blends avant garde design with the woody appeal and accessories of the Scottish Highlands. Fit for a connoisseur, it sets the tone for a truly spirited experience, complemented by delectable finger food and music that evokes nostalgia.
Operational Hours- 1600 till 0000 hours
Fabelle- The Chocolate Boutique
An immersive and participative chocolate experience awaits at Fabelle. Offers a range of exquisite desserts & beverages created by our Master Chocolatiers.
Operational Hours- 1100 till 2300 hours
Bay of Bengal
Elegant ambience of refinement, where one can sit back and reflect on the stunning stretches of water, while sipping on a leisurely cup of Darjeeling tea.
Operational Hours- 1100 till 2300 hours
11. What type of spa therapies are offered at ITC Sonar, Kolkata?
Kaya Kalp- the Spa at ITC Sonar offers holistic wellbeing through skilled practitioners and therapies inspired by Ayurvedic and international treatments, such as:
- Exotic Pomegranate Journey – Focuses on exfoliation and relaxing massage.
- Passage to India – Focuses on the use of indigenous ayurvedic herbs and spices.
- Eastern Spa Journey – Focuses on the use of indigenous ingredients integral to Bengal.
12. What facilities and amenities does ITC Sonar provide for weddings and other celebrations?
ITC Sonar stands out as an exquisite wedding destination in Kolkata, offering a perfect blend of elegance, luxury, and personalized services. Guests can host intimate pre-wedding functions, lavish receptions, and cultural gatherings.
- Versatile Venues: Offers both indoor and outdoor venues set amidst iconic lily ponds and lush landscaped gardens.
a. Sundarban Gardens: 1579 sq. m | Up to 3000 guests
b. Pala Ballroom: Pillarless | Divisble into 3 soundproof rooms | Up to 750 guests.
- Personalized Planning: An expert team that helps with bespoke planning, allowing for personalized touches to your special day
- Responsible Banquets: The hotel offers the option of planet-positive Green Banquets, with measures like organic and locally sourced food, using daylight as much as possible, and more.
13. Is ITC Sonar suitable for hosting corporate events in Kolkata?
ITC Sonar is an exceptional venue for corporate events, renowned for its versatile meeting spaces and state-of-the-art facilities.
- Versatile Conference Spaces: Features high-tech boardrooms, mid-sized meeting suites, and expansive, pillar-less banquet halls.
- Ideal for MICE: Recognized for hosting Meetings, Incentives, Conferences, and Exhibitions with large outdoor and indoor venues.
- Advanced Technology: Equipped with cutting-edge audio-visual tools and high-speed connectivity to facilitate seamless events.
- Productivity-Enhancing Environment: Set in a tranquil water-garden setting, creating a refined atmosphere for business engagements.
- Dedicated Events Team: Offers seamless support with a focus on optimizing each event experience.
- Strategic Location: Situated at the intersection of Kolkata's old city and new business district, with easy access to key points.
- Bespoke Hospitality: Provides bespoke menus curated by award-winning kitchens to elevate the corporate hospitality experience.
- A banquet hall with special freight elevators that can carry luxury automobiles.
