1. How do I make a special request for my stay at Fortune Select Siliguri?
Guests with specific stay preferences at Fortune Select Siliguri may get in touch with the hotel team at 0353 3101600, for assistance. Support for dining preferences, room-related arrangements, additional bedding, transport coordination, and other requirements can be arranged based on availability and applicable hotel policies.
2. What room categories are available at Fortune Select Siliguri?
Fortune Select Siliguri offers thoughfully designed accommodation options including Deluxe Rooms, Premium Rooms, Fortune Club Rooms, Junior Suites, and Executive Suites.
The hotel features 70 rooms and suites designed for business and leisure travellers. Select accommodation opons offer city, mountain, or forest views.
Guests looking for assistance in selecting the most suitable room category may contact the hotel directly.
3. What makes Fortune Select Siliguri a convenient stay option in Siliguri?
Fortune Select Siliguri enjoys a strategic location on Eastern Bypass Road, Sevoke Road, offering seamless connectivity to key travel and commercial hubs.
Situated at the gateway to North Bengal, Sikkim, Bhutan, and Northeast India, the hotel is well suited for both business and leisure travellers. The hotel is approximately 20 km from Bagdogra International Airport, 9 km from New Jalpaiguri Station, and 6 km from Tenzing Norgay Bus Terminus. Guests can also conveniently access destinations such as Siliguri City Centre, Mahananda Wildlife Sanctuary, Darjeeling, and Gangtok.
For local travel assistance and sightseeing recommendations, guests may contact the hotel directly.
4. Does Fortune Select Siliguri offer free cancellation?
Free cancellation is available up to 1 day prior to arrival, based on the hotel’s local time. Cancellations made after this period, or in case of a no-show, will incur a charge equivalent to the first night's stay. Cancellation timelines and applicable charges may vary across room categories and offers.
To amend or cancel reservations, guests may visit the Manage Reservation section online or contact the hotel directly for assistance.
5. How do I know if my reservation is confirmed at Fortune Select Siliguri?
Once the booking process is completed, guests will receive a reservation confirmation email from the hotel.
In case the confirmation email is not received, guests may contact the Guest Contact Centre or the hotel directly for assistance regarding their booking status.
6. How can I redeem my Club ITC Green Points for making a reservation at Fortune Select Siliguri?
Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:
- Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
- Conversion to Marriott Bonvoy Points
- Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.
7. What wellness facilities are available at Fortune Select Siliguri?
Fortune Select Siliguri offers thoughtfully curated wellness amenities for guests looking to relax and recharge during their stay.
The hotel features a Spa, offering a variety of therapies. The property also includes a fitness centre, sauna, steam facilities, jacuzzi, outdoor swimming pool, and kids’ pool. (Please note that the steam room is not located inside the Spa. It is situated in the Swimming Pool changing room on the same floor).
Guests looking to schedule wellness appointments may contact the hotel directly for assistance.
8. Does Fortune Select Siliguri offer airport pick-up and drop-off services?
Yes, the hotel offers travel assistance and can help arrange airport transfers and local transport services on request, subject to availability and applicable charges.
The hotel is conveniently located approximately 20 km from Bagdogra International Airport. Guests may contact the hotel directly for transfer arrangements and applicable charges.
9. Can I get an extra bed for my room at Fortune Select Siliguri?
Yes, extra beds can be arranged, subject to availability and applicable charges.
Guests are advised to contact the hotel in advance regarding additional bedding requirements for a comfortable stay.
10. Is breakfast included with my stay at Fortune Select Siliguri?
Select stay packages at Fortune Select Siliguri include breakfast.
Guests are requested to review their selected package details during booking or contact the Guest Contact Centre for further information.
11. Does Fortune Select Siliguri offer vegetarian dining options?
Yes, guests can enjoy a range of vegetarian dining experiences at Fortune Select Siliguri.
Restaurant Name
| Description
| Operational Hours
|
Rainbow
| A vegetarian restaurant serving specially curated dishes inspired by seven cuisines from around the world.
| 0700 till 2300 hours
|
Neptune
| A contemporary bar offering beverages and finger foods in a relaxed setting.
| Opening Soon
|
Fortune Deli
| A contemporary outlet serving baked treats, snacks, pastries, chocolates, and breads.
| Opening Soon
|
To make a reservation, please get in touch with the hotel directly.
12. Is Fortune Select Siliguri family-friendly?
Yes, Fortune Select Siliguri is well suited for families seeking a comfortable stay in Siliguri. The hotel offers spacious accommodation options, dining experiences, wellness facilities, a kids’ pool, and convenient access to nearby attractions.
Guests travelling with children may also contact the hotel for assistance regarding cribs, additional bedding, and stay requirements.
13. What are the check-in and check-out timings at Fortune Select Siliguri?
Check-in at Fortune Select Siliguri begins from 15:00 hrs, while check-out is until 12:00 hrs.
Guests requiring early check-in or late check-out may contact the hotel directly. Requests are subject to availability and applicable policies.
14. Does Fortune Select Siliguri offer meeting and conference facilities?
Yes, Fortune Select Siliguri offers 5 versatile venues for meetings, conferences, MICE, corporate gatherings, and social events.
The hotel features banquet facilities, a boardroom, spacious pre-function areas, and multiple indoor and outdoor event spaces suitable for business meetings and celebrations.
Guests planning corporate events or conferences may contact the hotel directly for venue details and event assistance.
15. Does Fortune Select Siliguri host weddings and social celebrations?
Yes, Fortune Select Siliguri offers 5 venues for weddings, social celebrations, and special occasions. Venue options include Parinay, an outdoor lawn; Sampada for larger indoor celebrations; Atharva for smaller events; Suryadev for intimate gatherings and meetings; along with Al-Fresco and Sitara event spaces. The largest venue holds a capacity of hosting up to 2000 guests at a time.
Positioned as the city’s exclusive branded vegetarian hotel and a sought-after wedding destination, Fortune Select Siliguri also features Malhar, an exclusive bride and groom lounge, along with modern event facilities and a spacious pre-function area, making it suitable for weddings, receptions, corporate events, and social gatherings.
Guests may contact the hotel directly for venue recommendations and event planning assistance.
16. What are some nearby attractions from Fortune Select Siliguri?
Guests staying at Fortune Select Siliguri can explore nearby attractions including Siliguri City Centre, Bengal Safari, Mahananda Wildlife Sanctuary, Darjeeling, Kalimpong, Kurseong and Gangtok.
The hotel team can also assist with local travel recommendations and transportation arrangements.
