1. How do I make a special request for my stay at Fortune Park BBD, Lucknow?

Should guests have any specific preferences or requirements during their stay at Fortune Lucknow, they are encouraged to contact the hotel directly at 0522 4259999 . The hotel team will be pleased to assist with dining preferences, room arrangements, additional bedding, transportation support, and other stay-related requests, subject to hotel policies and availability.

2. What room categories are available at Fortune Park BBD, Lucknow?

Fortune Park BBD, Lucknow, offers a variety of accommodation options for guests, including:

·       Deluxe Room

·       Fortune Club Room

·       Suite

3. What makes Fortune Park BBD, Lucknow, a convenient stay option in Lucknow?

Fortune Lucknow is conveniently located on Rana Pratap Marg in the heart of the city, offering seamless access to key commercial, retail, and cultural districts. The hotel enjoys close proximity to major city landmarks and business hubs, making it suitable for business travellers as well as leisure guests exploring Lucknow.

Nearby locations include:

·       Hazratganj Market – approximately 2 km

·       The British Residency – approximately 3.5 km

·       Ambedkar Park – approximately 4 km

·       Bara Imambara – approximately 5.5 km

·       Indira Gandhi Pratishthan – approximately 7 km

The hotel also offers convenient connectivity to both Old and New Lucknow.

Guests looking to explore nearby attractions or arrange local transport may contact the hotel directly for travel assistance and route guidance.

4. Does Fortune Park BBD, Lucknow, offer free cancellation?

Guests may cancel their reservation without any charges up to 2 days prior to arrival, based on the hotel’s local time. Cancellations made after this period, or failure to arrive for the reservation, may attract a charge equivalent to the first night's stay.

Terms may vary depending on the rate plan chosen during reservation.

Guests may visit the Manage Reservation section online or contact the hotel directly for assistance regarding amendments or cancellations.

5. How do I know if my reservation is confirmed at Fortune Park BBD, Lucknow?

Upon successful completion of the booking process, guests will receive a reservation confirmation email for their reference and booking details.

In case the confirmation email is not received, guests may contact the hotel directly or reach out to the Guest Contact Centre for assistance regarding booking status.

6. How can I redeem my Club ITC Green Points for making a reservation at Fortune Park BBD, Lucknow?

Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:     

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels 
2. Conversion to Marriott Bonvoy Points  
3. Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers  

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.

7. What wellness facilities are available at Fortune Park BBD, Lucknow?

Fortune Lucknow offers wellness facilities designed to help guests relax and rejuvenate during their stay.

The hotel features:

·       Spa facility with therapy rooms

·       Gymnasium facility

·       Outdoor swimming pool

·       Fitness instructor support during designated hours

Guests looking to schedule wellness appointments may contact the hotel directly.

8. Does Fortune Park BBD, Lucknow, offer airport transfers or transport assistance?

Yes, Fortune Lucknow can assist guests with airport transfer arrangements and travel assistance, subject to availability and applicable charges. The hotel is located approximately 18 km from Chaudhary Charan Singh International Airport.

Guests may contact the hotel directly for transportation assistance and transfer arrangements.

9. Can I get an extra bed or crib for my room at Fortune Park BBD, Lucknow?

Yes, additional bedding arrangements, including extra beds and baby cribs, may be arranged subject to availability and applicable charges.

Guests are encouraged to contact the hotel before arrival for assistance regarding bedding requirements.

10. Is breakfast included with my stay at Fortune Park BBD, Lucknow?

Most stay packages at Fortune Lucknow include complimentary breakfast.

Guests are advised to review package details at the time of booking or contact the Guest Contact Centre or the hotel directly for information on package inclusions and further assistance.

11. What dining options are available at Fortune Park BBD, Lucknow?

Fortune Lucknow offers multiple dining experiences designed to suit different preferences.

Guests may contact the hotel directly for reservations and dining assistance.

12. Does Fortune Park BBD, Lucknow, offer local Lucknow cuisine?

Yes, Fortune Lucknow offers regional culinary experiences inspired by Lucknow’s food heritage.

Guests looking for dining recommendations may connect directly with the hotel team.

13. Is Fortune Park BBD, Lucknow, suitable for business travellers?

Yes, Fortune Lucknow is well suited for business travellers due to its central location and proximity to commercial districts.

The hotel offers:

·       Meeting and conference venues

·       High-speed Wi-Fi access

·       Business event facilities

·       Concierge assistance

·       Contemporary guest amenities

Its location also offers convenient connectivity across Lucknow.

14. Does Fortune Park BBD, Lucknow, offer banquet and meeting spaces?

Yes, Fortune Lucknow offers versatile indoor event and meeting facilities suitable for corporate events, social gatherings and celebrations. The hotel offers 5 event spaces including The Chamber, Number One Lounge, Oudh Hall 1, Oudh Hall 2, and Oudh Hall, accommodating different gathering requirements. The largest venue can host up to 300 guests.

Guests planning conferences, seminars, weddings or celebrations may contact the hotel directly for venue recommendations and event planning assistance.

15. Is Fortune Park BBD, Lucknow, family-friendly?

Yes, Fortune Lucknow is suitable for families visiting Lucknow. The hotel offers spacious accommodation options, multiple dining venues, wellness facilities and easy access to city attractions. Guests travelling with children or elderly family members may contact the hotel team for assistance regarding bedding arrangements and other stay-related requirements.

16. Is parking available at Fortune Park BBD, Lucknow?

Yes, Fortune Lucknow offers valet parking facilities for guest convenience.

Guests arriving by personal vehicles may contact the hotel directly for parking assistance and related information.

17. Which tourist attractions are near Fortune Park BBD, Lucknow?

Guests staying at Fortune Lucknow can explore several popular attractions nearby as it is close to old and new Lucknow, both, including:

·       Hazratganj Market

·       Bara Imambara

·       The British Residency

·       Ambedkar Memorial Park

·       Indira Gandhi Pratishthan

Guests seeking sightseeing assistance or local recommendations may contact the hotel team directly.