1. How do I make a special request for my stay at Fortune Select Forest Hill, Mahiya, Kasauli?

Guests staying at Fortune Select Forest Hill, Mahiya, Kasauli, with specific preferences or requirements may reach out to the hotel team at 0179 2266666 for support. Assistance with meal preferences, room arrangements, extra bedding, and other stay-related needs can be facilitated in line with hotel policies and subject to availability. 

2. What room categories are available at Fortune Select Forest Hill, Mahiya, Kasauli?

Fortune Kasauli offers thoughtfully designed accommodation options suitable for couples, families and leisure travellers.

Room categories include:

●        Superior Room

●        Deluxe Room

●        Premium Room

●        Family Room

●        Luxury Room

●        Executive Suite

●        Luxury Suite

●        Family Suite

Many accommodation options offer mountain-facing views and nature-inspired surroundings.

Guests looking for room recommendations may contact the hotel directly for booking assistance.

3. What makes Fortune Select Forest Hill, Mahiya, Kasauli, a suitable stay option near Kasauli?

Fortune Kasauli is nestled amidst forests and perched on a hill overlooking the Solan Valley, offering guests a peaceful getaway surrounded by nature.

Located approximately 45 km from Chandigarh and a scenic drive away from NH-22 via Chakki Mod, the hotel provides a serene retreat while remaining well connected to key travel routes. The property also offers convenient access to destinations including Kasauli, Solan, and Chandigarh, making it suitable for leisure travellers, family vacations, celebrations, and weekend stays.

Guests looking to explore nearby attractions or arrange local sightseeing may contact the hotel directly for travel assistance and route guidance.

4. Does Fortune Select Forest Hill, Mahiya, Kasauli, offer free cancellation?

Free cancellation is available up to 7 days prior to arrival, based on the hotel’s local time. Cancellations made after this period, or in case of a no-show, will incur a charge equivalent to the first night's stay. Cancellation timelines and applicable charges may vary across room categories and offers.

Terms may vary depending on the rate selected during booking. Guests may visit the Manage Reservation section online or contact the hotel directly for assistance.

5. How do I know if my reservation is confirmed at Fortune Select Forest Hill, Mahiya, Kasauli?

A booking confirmation email will be shared with guests once the reservation has been successfully completed.

If the confirmation is not received, guests may connect with the Guest Contact Centre or reach out to the hotel team directly for support regarding their reservation details.

6. How can I redeem my Club ITC Green Points for making a reservation at Fortune Select Forest Hill, Mahiya, Kasauli?

Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:     

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels 
2. Conversion to Marriott Bonvoy Points  
3. Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers  

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.

7. What wellness facilities are available at Fortune Select Forest Hill, Mahiya, Kasauli?

Fortune Kasauli offers wellness facilities designed to help guests unwind and rejuvenate during their stay. The hotel features a spa with therapy rooms and couple treatment rooms, a fitness centre, a temperature-controlled swimming pool, jacuzzi facilities, sauna, and steam facilities.

Guests may contact the hotel directly for spa appointments and wellness-related assistance.

8. Is breakfast included with my stay at Fortune Select Forest Hill, Mahiya, Kasauli?

Most stay packages at Fortune Kasauli include breakfast offerings. Guests are requested to check package details during booking or contact the hotel team for further assistance.

9. What dining options are available at Fortune Select Forest Hill, Mahiya, Kasauli?

Guests can enjoy multiple dining experiences during their stay.

Guests who want to book a table are requested to get in touch with the hotel directly. 

10. Is Fortune Select Forest Hill, Mahiya, Kasauli, family-friendly?

Yes, Fortune Kasauli is well-suited for families seeking a peaceful stay surrounded by natural surroundings. The hotel features comfortable accommodation choices, wellness amenities, dining experiences, recreational facilities, and activities designed for guests of different age groups.

Guests travelling with children may reach out to the hotel team for support with stay-related requirements.

11. What experiences can guests enjoy at Fortune Select Forest Hill, Mahiya, Kasauli?

Guests staying at Fortune Kasauli can enjoy curated experiences including:

●        Private dining experiences including candlelight dining arrangements

●        Floating breakfast experiences by the swimming pool

●        Weekend DJ evenings

●        Wellness experiences including spa and relaxation facilities

●        Private hydro spa Jacuzzi and temperature control swimming pool

Guests may contact the hotel team for availability and experience bookings.

12. Does Fortune Select Forest Hill, Mahiya, Kasauli, offer meeting and conference facilities?

Yes, Fortune Kasauli offers 6 venues suitable for meetings, conferences and corporate gatherings with a capacity of 120 people and tailor-made catering. The hotel includes event spaces and meeting facilities supported by hospitality services and event assistance for business and social occasions.

Guests may contact the hotel directly for venue capacities and planning requirements.

13. Does Fortune Select Forest Hill, Mahiya, Kasauli, offer venues for weddings and celebrations?

Yes, Fortune Kasauli offers 6 event spaces including Pinecrest I, Mulberry I, Zodiac Lawn and By the Pool, suitable for destination weddings, social celebrations, and special occasions. Surrounded by scenic landscapes, the hotel provides a picturesque setting for memorable events.

The hotel features a spacious ballroom adorned with elegant interiors and the largest venue can accommodate up to 250 guests, making it suitable for wedding functions, receptions, and celebrations. Guests planning wedding events may contact the hotel directly for venue assistance and event planning support.

14. What are the check-in and check-out timings at Fortune Select Forest Hill, Mahiya, Kasauli?

Check-in time at Fortune Kasauli is 3:00 PM.

Check-out time is 12:00 AM.

For early check-in or late check-out requests, guests are advised to contact the hotel directly. Requests are subject to availability.