1. How do I make a special request for my stay at Fortune Resort Sullivan Court, Ooty?

Guests requiring any specific arrangements or assistance during their stay at Fortune Resort Sullivan Court, Ooty, may connect with the hotel team at 0423 2441415 prior to arrival or during their visit. The team can help facilitate dining preferences, accommodation-related requirements, extra bedding arrangements, and other stay requests, in line with hotel policies and availability.

2. What room categories are available at Fortune Resort Sullivan Court, Ooty?

Fortune Ooty offers thoughtfully designed accommodation options including Deluxe Rooms, Fortune Club Rooms, and Presidential Suites. Many rooms offer scenic mountain-facing views, making them suitable for family holidays, leisure stays, and hill station getaways.

Guests seeking assistance in selecting accommodation options may contact the hotel directly.

3. What makes Fortune Resort Sullivan Court, Ooty, a convenient stay option in Ooty?

Fortune Ooty enjoys a convenient location near the heart of the town, making it an ideal stay option for families, leisure travellers, and guests exploring Ooty. The resort is located approximately 1 km from the city centre and around 2 km from the central bus stand. The property also offers easy access to popular attractions such as Rose Garden, Botanical Garden, Ooty Lake, and Charing Cross, known for shopping and local experiences.

Guests looking to explore nearby attractions or arrange local travel assistance may contact the hotel directly for support and sightseeing recommendations.

4. Does Fortune Resort Sullivan Court, Ooty, offer free cancellation?

Guests can avail a 100% refund if we receive your cancellation 03 days prior to arrival. Cancellations made after this period, or failure to arrive without prior notice, may attract a charge equivalent to the first night's stay.

Cancellation terms may vary depending on the rate selected during reservation. Guests may visit the Manage Reservation section online or contact the hotel directly for assistance regarding amendments or cancellations.

5. How do I know if my reservation is confirmed at Fortune Resort Sullivan Court, Ooty?

Once the booking process is completed, guests will receive a reservation confirmation email.

In case the confirmation email is not received, guests may contact the Guest Contact Centre or the hotel directly for assistance regarding their booking status.

6. How can I redeem my Club ITC Green Points for making a reservation at Fortune Resort Sullivan Court, Ooty?

Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:     

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels 
2. Conversion to Marriott Bonvoy Points  
3. Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers  

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.

7. What wellness facilities are available at Fortune Resort Sullivan Court, Ooty?

Fortune Ooty offers wellness facilities designed to help guests relax and rejuvenate during their stay. The resort features a spa offering massage therapies, body scrubs, body wraps, facials, and combination wellness therapies.

The property also offers steam and sauna facilities along with a fitness centre. Guests may contact the hotel directly for wellness appointments and assistance.

8. Does Fortune Resort Sullivan Court, Ooty, offer airport pick-up and drop-off services?

Yes, Fortune Ooty can assist guests with local travel arrangements and transport assistance on request, subject to availability and applicable charges.

The resort is approximately 100 km from Coimbatore International Airport and guests looking for transfer assistance may contact the hotel directly.

9. Can I get an extra bed or crib for my room at Fortune Resort Sullivan Court, Ooty?

Yes, extra beds and baby cribs can be arranged at Fortune Ooty, subject to availability and applicable charges.

Guests are advised to contact the hotel in advance regarding additional bedding requirements.

10. Is breakfast included with my stay at Fortune Resort Sullivan Court, Ooty?

Most stay packages at Fortune Ooty include breakfast. Guests are advised to review their selected package details during booking or contact the hotel directly for clarification.

11. What dining options are available at Fortune Resort Sullivan Court, Ooty?

Fortune Ooty offers a variety of nuanced dining experiences designed for different occasions and preferences.

Guests may contact the hotel directly for reservations and dining assistance.

12. Is Fortune Resort Sullivan Court, Ooty, family-friendly?

Yes, Fortune Ooty is well-suited for family stays and holidays. The property offers spacious accommodation, dining options, wellness facilities, and recreational experiences.

Guests can also enjoy indoor activities including table tennis, pool table, chess, foosball, and carrom, along with an outdoor children's play area.

13. What are the check-in and check-out timings at Fortune Resort Sullivan Court, Ooty?

Check-in at Fortune Ooty begins from 2:00 PM, while check-out is until 11:00 AM.

For early check-in or late check-out requests, guests may contact the hotel directly. Requests are accommodated subject to availability.

14. Does Fortune Resort Sullivan Court, Ooty, offer spaces for meetings and conferences?

Yes, Fortune Ooty offers venues suitable for meetings, conferences, corporate gatherings, and business events.

The property features 2 indoor venues and expansive outdoor spaces supported by event services and flexible seating arrangements for up to 150 guests. The scenic hill station setting combined with connectivity and event facilities makes it suitable for professional gatherings.

Guests may contact the hotel directly for venue details and event planning support.

15. Does Fortune Resort Sullivan Court, Ooty, host weddings and social events?

Yes, Fortune Ooty offers 4 event spaces suitable for weddings, receptions, and social celebrations. The property features landscaped lawns and event venues, including Mackenzie Hall, Ettiness Hall, Sullivan Lawn and Khyber Lawn, making it suitable for destination celebrations amid Ooty's scenic surroundings. Their largest venue can accommodate up to 2000 people at a time.

The hotel team can assist with venue planning, event arrangements, and catering support. Guests may contact the hotel directly for event assistance.

16. Does Fortune Resort Sullivan Court, Ooty, offer activities and experiences for guests?

Yes, Fortune Ooty offers a range of experiences for guests during their stay.

Guests can enjoy bonfire evenings, organic vegetable and flower garden tours, and live piano performances. Indoor games and outdoor recreational areas further enhance the stay experience.

Guests may contact the hotel directly for activity schedules and availability.

17. Which attractions are located near Fortune Resort Sullivan Court, Ooty?

Fortune Ooty offers convenient access to several attractions and landmarks in Ooty, including:

• Rose Garden – approximately 550 metres
• Charing Cross – approximately 650 metres
• Botanical Garden – approximately 1.5 km
• Ooty Lake – approximately 3 km
• Commercial Road shopping area – easily accessible from the hotel

Guests planning local sightseeing may contact the hotel for travel assistance and recommendations.

18. Does Fortune Resort Sullivan Court, Ooty, have scenic outdoor spaces?

Yes, Fortune Ooty is set amid landscaped gardens and open green spaces that complement Ooty's hill station setting.

The outdoor lawns also serve as spaces for guest experiences, social events, evening gatherings, and relaxation during the stay.