1. How do I make a special request for my stay at Fortune Resort, Kalimpong?

Guests who may have specific preferences or additional requirements during their stay at Fortune Resort, Kalimpong, are encouraged to connect with the hotel team at 0355 2356666 for assistance. Support with personalised arrangements, meal-related requests, accommodation preferences, extra bedding requirements, and other stay-related services can be facilitated in accordance with hotel policies and availability.

2. What room categories are available at Fortune Resort, Kalimpong?

Fortune Resort, Kalimpong, offers gracefully designed and curated accommodation options suited for couples, families, and leisure travellers.

Guests can choose between Valley View rooms overlooking scenic hill landscapes and Garden View rooms offering peaceful views of the resort’s greenery for a relaxing stay experience. Room categories include:

• Deluxe Room
• Premium Room
• Premium Valley View Room
• Garden View Suite
• Premium Valley View Suite

Select rooms offer mountain, garden, or valley views.

Guests may contact the hotel directly for assistance in selecting the most suitable accommodation option.

3. What makes Fortune Resort, Kalimpong, a preferred stay option in Kalimpong?

Fortune Resort, Kalimpong, is situated on Upper Cart Road and offers scenic views of Mt. Kanchenjunga and the surrounding forested valley, making it an ideal choice for leisure travellers, families, and guests looking to experience the natural beauty of Kalimpong.

The resort also offers easy access to key attractions including Durpin Hill and Zang Dhok Palri Monastery, Deolo Hill, Pine View Nursery, Morgan House, and Kalimpong Town Centre.

Guests looking to explore nearby sightseeing spots, adventure activities, or local experiences may contact the hotel directly for travel assistance and route guidance.

4. Does Fortune Resort, Kalimpong, offer free cancellation?

Reservations made at this hotel can be cancelled without any applicable charges until one day before the scheduled arrival date, as per the hotel’s local time. Any cancellation received beyond the stipulated period, or in case of a no-show, may result in a retention charge equivalent to one night's accommodation.

Terms may vary depending on the rate plan selected during booking. To amend or cancel reservations,, guests may visit the Manage Reservation section online or contact the hotel directly for assistance.

5. How do I know if my reservation is confirmed at Fortune Resort, Kalimpong?

After a reservation is successfully made, guests will receive an email containing their booking details and confirmation information.

If the email is not received, guests are encouraged to get in touch with the Guest Contact Centre or connect with the hotel directly for booking verification and reservation-related support.

6. How can I redeem my Club ITC Green Points for making a reservation at Fortune Resort, Kalimpong?

Members can redeem Club ITC Green Points to book their stay via the Club ITC App and the Club ITC Reward Nights page. Green Points can also be redeemed across a range of services:     

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels 
2. Conversion to Marriott Bonvoy Points  
3. Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers  

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance.

7. What wellness facilities are available at Fortune Resort, Kalimpong?

Fortune Resort, Kalimpong, features wellness amenities thoughtfully designed to enhance guest comfort and provide a relaxing stay experience. The resort features a spa offering signature wellness therapies and treatments. Guests can also enjoy the outdoor swimming pool and dedicated kids' pool.

Guests can unwind and rejuvenate with facilities curated to support rest and well-being during their visit. To know more, get in touch with the hotel directly. 

8. Does Fortune Resort, Kalimpong, offer airport pick-up and drop-off services?

Yes, the hotel can assist guests with airport transfers and travel assistance requests, subject to availability and applicable charges. Fortune Resort, Kalimpong, is located approximately 75–80 km from Bagdogra Airport.

For transfer arrangements and charges, guests are advised to contact the hotel directly.

9. Can I get an extra bed or crib for my room at Fortune Resort, Kalimpong?

Additional bedding arrangements, including extra beds and baby cribs, can be provided at Fortune Resort, Kalimpong, subject to availability and applicable charges. Guests are advised to reach out to the hotel team before arrival to discuss their requirements and make necessary arrangements.

10. Is breakfast included with my stay at Fortune Resort, Kalimpong?

Breakfast is included with many stay packages at Fortune Resort, Kalimpong. Guests are encouraged to review the inclusions of their selected reservation while booking or connect with the Guest Contact Centre for further assistance and package-related information.

11. What dining options are available at Fortune Resort, Kalimpong?

Guests can enjoy dining experiences at Fortune Resort, Kalimpong's in-house restaurant.

Guests looking for dining reservations or special meal requests may contact the hotel directly.

12. Is Fortune Resort, Kalimpong, family-friendly?

Yes, Fortune Resort, Kalimpong, is well-suited for family stays and offers spacious accommodation options, dining facilities, and recreational amenities. The resort also features a kids' swimming pool and open outdoor spaces suitable for family holidays.

Guests travelling with children or elderly family members may contact the hotel directly for additional stay assistance.

13. What are the check-in and check-out timings at Fortune Resort, Kalimpong?

Check-in at Fortune Resort, Kalimpong, begins from 2:00 PM, while check-out is until 12:00 PM. Early check-in and late check-out requests may be accommodated subject to room availability and applicable policies.

Guests may contact the hotel directly for assistance.

14. Does Fortune Resort, Kalimpong, host meetings, conferences, and corporate events?

Yes, Fortune Resort, Kalimpong, offers 2 event and meeting facilities suitable for conferences, business gatherings, training sessions, and social events with a capacity of up to 500 people. The resort offers indoor and outdoor venues, including banquet spaces and lawns that can accommodate different event requirements.

Guests planning corporate events or meetings may contact the hotel team directly for venue details and arrangements.

15. Does Fortune Resort, Kalimpong, host weddings and social celebrations?

Yes, Fortune Resort, Kalimpong, is an ideal venue for destination weddings, intimate celebrations, and social gatherings. The resort offers 2 banquet facilities and outdoor event spaces including Guras and Lawn area, suitable for wedding ceremonies, pre-wedding functions, and family celebrations. The largest venue holds a capacity of hosting up to 450 people.

Event arrangements may include seating setups, stage arrangements, dance floor requirements, and venue assistance, subject to availability.

Guests may contact the hotel directly for wedding planning support.

16. Is Fortune Resort, Kalimpong, close to popular tourist attractions?

Yes, Fortune Resort, Kalimpong, offers convenient access to several attractions in and around Kalimpong, including:

• Durpin Hill and Zang Dhok Palri Monastery – approximately 2.3 km
• Deolo Hill – approximately 5.2 km
• Pine View Nursery – approximately 200 metres
• Morgan House – approximately 2 km
• Kalimpong Town Centre and local markets – approximately 1.3 km

Guests staying at Fortune Resort, Kalimpong, can explore outdoor experiences and adventure activities in and around Kalimpong, including short hikes, river rafting experiences nearby, paragliding zones, and local sightseeing attractions.

Guests may contact the hotel for sightseeing assistance and local travel recommendations.