1. How do I make a special request for my stay at Fortune Park Lake City, Thane?
For any special requests during your stay at Fortune Park Lake City, Thane, guests may contact the hotel directly. The hotel team will be happy to assist with customized arrangements, dietary preferences, room requirements, airport transfers, and other stay-related requests, subject to availability and hotel policies.
2. What room categories are available at Fortune Park Lake City, Thane?
Fortune Park Lake City, Thane, offers thoughtfully designed accommodation options including:
· Deluxe Room
· Fortune Club Room
· Family Room
· Executive Suite
· Deluxe Suite
The hotel also offers room configurations suited for business travellers, families, and extended stays.
Guests looking for assistance in selecting the most suitable accommodation option may contact the hotel directly.
3. What makes Fortune Park Lake City, Thane, a convenient stay option in Thane?
· Fortune Park Lake City, Thane, is conveniently located on Eastern Express Highway, near Jupiter Medi-Park, in one of Thane’s prominent commercial and lifestyle districts.
· The hotel is situated next to Lake Shore Mall and close to Korum Mall, offering convenient access to shopping and entertainment options.
· The property also provides easy connectivity to major business hubs and transport points in and around Mumbai.
For guests travelling by air, the hotel is approximately:
· 30 km from Chhatrapati Shivaji Maharaj International Airport, Mumbai
· 32 km from Navi Mumbai International Airport
Guests looking to explore Thane or arrange local transportation may contact the hotel directly [MB1] for travel assistance and route guidance.
4. Does Fortune Park Lake City, Thane, offer free cancellation?
Free cancellation is available up to 1 day prior to arrival, as per hotel’s local time. Thereafter, cancellation or no show will lead to one night charge.
To amend or cancel reservations, guests may visit the Manage Reservation section online or contact the hotel directly for assistance.
5.How do I know if my reservation is confirmed at Fortune Park Lake City, Thane?
Once the booking process is completed, guests will receive a reservation confirmation email.
In case the confirmation email is not received, guests may contact the Guest Contact Centre or the hotel directly for assistance regarding booking status.
6. How can I redeem my Club ITC Green Points for making a reservation at Fortune Park Lake City, Thane?
Members can redeem Club ITC Green Points to book their stay via the Club ITC App and website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:
1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels
2. Purchase of ITC Hotels Gift Card, Club ITC Culinaire subscription, or International Travel House vouchers
Club ITC Members can get in touch with the Customer Service Centre or email at clubitc.care@itchotels.com for any assistance.
7. Does Fortune Park Lake City, Thane, offer airport pick-up and drop-off services?
Yes, the hotel offers airport transfer arrangements on request, subject to availability and applicable charges. Limousine services and transportation assistance can also be arranged.
For transfer bookings, charges, and travel assistance, guests may contact the hotel directly.
8. Can I get an extra bed for my room at Fortune Park Lake City, Thane?
Extra beds may be arranged in select room categories, subject to availability and applicable charges.
Guests are advised to contact the hotel in advance regarding additional bedding requirements.
9. Is breakfast included with my stay at Fortune Park Lake City, Thane?
Yes, select packages offer breakfast as part of the stay. Guests are encouraged to check package details during booking or connect with the Guest Contact Centre or the hotel directly for more information and assistance.
10. What are the dining options at Fortune Park Lake City, Thane?
Yes, guests can enjoy vegetarian dining experiences at Fortune Park Lake City, Thane.
Restaurant Name
| Description
| Operational Hours
|
Rainbow
| A signature vegetarian restaurant serving buffet spreads and an all-day dining menu in a relaxed setting.
| 0730 till 2330 hours
|
Fortune Deli
| A contemporary outlet offering coffee, snacks, and baked delicacies in a relaxed setting.
| 0730 till 2330 hours
|
Guests may contact the hotel directly for dining reservations and menu-related assistance.
11. Is Fortune Park Lake City, Thane, family-friendly?
Yes, the hotel is suitable for families and offers spacious accommodation options along with dining facilities and convenient access to shopping destinations in Thane.
Families travelling with children may contact the hotel regarding stay requirements and additional arrangements.
12. Is Fortune Park Lake City, Thane, suitable for business travellers?
Yes, Fortune Park Lake City, Thane, is well-suited for business travellers with modern meeting and conferencing facilities. The hotel offers banquet halls and boardrooms designed for seminars, corporate meetings, conferences, and social events for gatherings ranging from 8 to 80 guests.
Its location near commercial districts and connectivity to Mumbai further adds to travel convenience.
13. Does Fortune Park Lake City, Thane, offer meeting and event venues?
Yes, the hotel offers 2 dedicated event and meeting spaces suitable for corporate gatherings, and social occasions.
Venue options include:
· Daksha
· Agrata
· Boardroom
The hotel can accommodate seminars, conferences, business meetings, and intimate celebrations with the largest venue has a capacity of up to 300 guests.
Guests planning events may contact the hotel directly for venue assistance and arrangements.
