Members of the Programme will earn Green Points and / or will be entitled to savings and other benefits while incurring expenses on Eligible Spends at all Participating Hotels as per the terms and conditions of the Programme.
The Programme accords the below mentioned earnings/savings to members:
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Earning (as a percentage of eligible spends) |
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*Applicable on food and all beverages for up to a maximum of 8 diners
The Program accords the mentioned benefits to members below:
Accommodation benefits at participating ITC Hotels, Welcomhotels:
Personalised check-in
No extra room charge for accompanying spouse
50% off on published tariff for suites on weekends (nights of Fri/Sat)
Club ITC members enrolling into the programme will continue to enjoy all the existing Club ITC Membership tier benefits listed above.
Members cannot maintain membership in, or earn points on multiple accounts.
(i) Instant settlement of bills at Participating Hotels for stays, food and beverage, spas, business centre facilities, etc.
(ii) Conversion of Green Points to Partner hotel points as mentioned on www.itchotels.com
(iii) Food orders (Home delivery/ takeaways ) through ITC Hotels app
(iii) Conversion of Green Points to Partner airline miles as mentioned on www.itchotels.com
Terms and conditions for conversion of Club ITC Green Points to Club Vistara Points
(iv) Issuance of gift certificates to the applicable extent for Travel House services. A minimum conversion of 500 Green Points is required per conversion request and thereafter in multiples of 500
v) Exclusive Club ITC Reward Nights
(vi) Donations to ITC's Mission Sunehra Kal. (Mission Sunehra Kal is an alliance formed by ITC between four national NGOs viz BAIF Development Research Foundation, SEWA, PRATHAM, JANANI and village communities across India for vital rural development. The funds corresponding to the donations shall be transferred by ITC to the account for Mission Sunehra Kal to be used for various rural development and intervention programmes).A minimum conversion of 100 Green Points is required per conversion request and thereafter in multiples of 100.
c. On redemption, the Club ITC Culinaire Member's account shall stand debited by the number of Green Points redeemed.
d. All taxes and applicable incidental expenditures shall be borne by the Club ITC Culinaire Member unless mentioned otherwise.
e. All policies for availability, cancellation, usage, stay etc. that ITC may have in respect of ITC Hotels, shall additionally apply to any availment by a Club ITC Culinaire Member of the products/services of the relevant brand pursuant to a redemption or during incurring an Eligible Spend.
f. In case of availing instant redemption facility for settlement of bills, upon redemption of Green Points for adjustment against a part of the billed amount, the balance amount billed shall be settled by Club ITC Culinaire Member in cash and/or recognized credit/debit card.
g. Redemption of the Green Points for issuance of Gift Certificates can be done by a Club ITC Culinaire Member by accessing www.clubitc.in, contacting Customer Care and requesting for the redemption or writing to clubitc.care@itc.in
h. Apart from the terms and conditions stated herein, the terms and conditions on a gift certificate shall also govern the receipt and utilization of the gift certificate
i. ITC may impose additional terms and conditions on redemption of Green Points or usage of gift certificates, which shall be binding on Club ITC Culinaire Members.
j. The type of redemption being sought shall determine the minimum number of days required to process the redemption which could range from approximately 7 to 30 working days.
k. Taxes may additionally be levied on purchases via gift certificates, which shall be paid for by the Club ITC Culinaire Member in cash and/or recognized credit/debit card.
l. All gift certificates shall be sent to the preferred mailing address of the Club ITC Culinaire Member reflecting in the membership account. If an envelope is received in a damaged condition, a Club ITC Culinaire Member must not accept the same from the courier in order to receive a replacement from ITC. No replacement of gift certificate shall be provided or any such request entertained if the Club ITC Culinaire member has accepted the delivery of the gift certificate.
m. Redemption requests once received or instantaneous redemptions once processed cannot be reversed and the relevant number of Green Points shall stand debited from the Club ITC Culinaire Member's account on receipt of such redemption request or on instantaneous redemption.
n. Green Points can be redeemed for food orders through ITC Hotels app for home delivery or takeaway services. Green Points can be redeemed in part or full for payment of food orders through ITC hotels app including taxes and delivery charges .
ITC or its directors, employees, agents, affiliates or contractors shall not be held liable for any direct, indirect, special, consequential, remote or punitive losses, damages, costs and expenses, howsoever suffered or threatening to arise against a Member or prospective Member, with or without any act, breach or omission by ITC or its directors, employees, agents, affiliates or contractors, or its Partners and their directors, employees, agents, affiliates or contractors.
ITC or its directors, employees, agents, affiliates or contractors shall not be held liable for any direct, indirect, special, consequential, remote or punitive losses, damages, costs and expenses, howsoever suffered or threatening to arise against a Member or prospective Member, with or without any act, breach or omission by ITC or its directors, employees, agents, affiliates or contractors, or its Partners and their directors, employees, agents, affiliates or contractors.
The benefits, privileges, terms and conditions for the Programme specified may change at the discretion of ITC from time to time. All such changes shall be effective from the date of posting at the website www.itchotels.com/clubitc-culinaire and shall be binding on a Programme Member. Members are requested to update themselves by visiting www.itchotels.com/clubitc-culinaire on any changes there to which may not be separately intimated by ITC or brought to the attention of a Member.
Any and all disputes arising out of this Programme and its terms and condition shall be subject to the exclusive jurisdiction of courts in Delhi.