ITC Kohenur A Luxury Collection Hotel, Hyderabad

1. How do I make a special request for my stay at ITC Kohenur, Hyderabad?
Please reach out to the hotel at 040 67660101 prior to arrival to tailor your stay at ITC Kohenur, a luxury collection hotel. Our staff is eager to assist you with personalized experiences, whether you have specific dietary requirements or room arrangement preferences, all depending on availability and hotel policies.

2. What are some of the unique experiences offered at ITC Kohenur, Hyderabad?
At ITC Kohenur, Hyderabad, we strive to provide guests with a wide array of unique experiences and activities to make their stay truly memorable. This makes Club ITC Hotels one of the most sought-after 5-Star hotels in Hyderabad.

In the lobby:

• Morning Ritual: Enjoy a live sitar performance from 07:30 to 10:30 hrs.
• Evening Ritual: Experience live piano music between 18:00 and 19:00 hrs.

Exclusives:

• Local Favorites: Savor Sulemani Chai and Bun-Maska from 18:00 to 19:00 hrs.
• Sunday Theme Brunch: Join us weekly on Sundays from 12:30 to 15:30 hrs.
• Exclusive Fabelle Chocolate Master Class available upon request.

To know more about all the unique experiences we offer, please get in touch with the Duty Manager at 09121231739.

3. Is ITC Kohenur, Hyderabad, suitable for business travelers?
Yes, it is exceptionally well-positioned for business travelers.

• The hotel is surrounded by multiple MNCs and Global Capability Centres, making it an ideal stay for business travelers.
• Conveniently located with easy access to Rajiv Gandhi International Airport via the Outer Ring Road, ensuring seamless connectivity.
• Features an extensive selection of cuisines across eight food and beverage outlets, embodying the rich culinary heritage of the region, along with luxurious rooms and suites that offer breathtaking lake and city views.
• Provides the option to choose between two loyalty programs: Marriott Bonvoy and Club ITC.

4. Does ITC Kohenur, Hyderabad, offer free cancellation?
At ITC Kohenur, Hyderabad, most rate plans allow free cancellation up to two days prior to arrival. Be sure to check specific cancellation policies by rate plan before booking.
To modify or cancel your reservation, you can reach out to reservations@itchotels.com/conferences.itckohenur@itchotels.com or can visit the Manage Reservation Page on the website.

5. How do I know if my reservation at ITC Kohenur is confirmed?
After you complete your booking, you will receive a confirmation email. If you do not receive this email, please contact our Guest Contact Centre, where our staff can confirm your reservation details and offer any needed assistance.

6. Can I request an extra bed or crib for my room at ITC Kohenur, Hyderabad?
To ensure comfort for all guests, requests for extra beds or cribs can be accommodated. Kindly reach out to the hotel for details on availability and any applicable charges. 

7. Is breakfast included with my suite at ITC Kohenur, Hyderabad?
Indeed, most accommodation packages at ITC Kohenur come with a complimentary breakfast, offering you a comfortable stay in Hyderabad. For more details, please review your booking information or reach out to the hotel.

8. How can I redeem my Club ITC Green Points for making a reservation at ITC Kohenur?
Members can redeem Club ITC Green Points to book their stay via the ITC Hotels App or Website (Club ITC Reward Nights). Green Points can also be redeemed across a range of services:    

1. Instant Redemption on hotel services like dining, spa, purchases, and more, at participating hotels 
2. Conversion to Marriott Bonvoy Points
3. Purchase of Club ITC Culinaire subscription, or International Travel House vouchers.
   

Club ITC Members can get in touch with the Customer Service Centre (1800-103-2482) or email at clubitc.care@itchotels.com for any assistance. 

9. Are meetings & conference rooms available at ITC Kohenur, Hyderabad?
ITC Kohenur offers state-of-the-art spaces for meetings and corporate events, supported by a dedicated planning team.

• Deccan Stateroom: One among the city’s largest pillar-less halls, it can be divided into two sections with partitions, making it ideal for social and corporate events.
• Outdoor Venues: The expansive Pearl Deck and Golconda Greens are perfect for parties and celebrations.
• Meeting Rooms: These spaces support high-powered meetings with privacy, efficiency, and full business services.
• Separate Entrance for Banquets: Provides added convenience for hosts and guests.
• Customizable Amenities: Décor, cuisine, entertainment, and facilities can be tailored to the host's needs.

For more information on our rooms and banquet halls for corporate events, kindly contact the hotel at 040-67660101.

10. What are the available dining options at ITC Kohenur, Hyderabad?

• Peshawri
  Rugged elegance meets authentic North-West Frontier dining. Immerse yourself in the art of tandoor cooking, with culinary masters showcasing expertise.
  Operational Hours - Lunch & Dinner
  
  
• Dum Pukht Begum's
  This grand & majestic restaurant beckons one to partake in a royal feast as it presents age-old recipes & authentic flavours from the kitchens of the royal families of Hyderabad.
  Operational Hours - Lunch & Dinner
  
  
• Yi Jing
  Inventive chefs at this restaurant present classic and contemporary interpretations of specialities from the diverse regions of China.
  Operational Hours - Lunch & Dinner
  
  
• Ottimo Cucina Italiana
  Based around the concept of a homely Italian kitchen with specialties like wood fired pizzas, artisanal pastas & more.
  Operational Hours - Lunch (Sunday only) & Dinner
  
  
• Golconda Pavilion
  The warm and inviting all day dining restaurant, serving a thoughtfully curated menu of dishes from around the world.
  Operational Hours - All Day Dining
  
  
• Peacock Bar
  An elegant bar with an expansive glass frontage overlooking the pool.
  Operational Hours - 1100 till 0100 hours
  
  
• Skypoint
  Luxury bar with the finest selection of premium beverages overlooking the skyline of Hyderabad.
  Operational Hours - 1700 till 0100 hours
  
  
• Fabelle - The Chocolate Boutique
  An immersive and participative chocolate experience awaits at Fabelle. Offers a range of exquisite desserts & beverages created by our Master Chocolatiers.
  Operational Hours - 1100 till 2300 hours

11. Is valet parking available at ITC Kohenur, Hyderabad?
ITC Kohenur provides all guests with free valet parking services. For guests with electric vehicles, a paid EV charging station is available to ensure your vehicle remains charged during your stay.

12. What type of spa therapies are offered at ITC Kohenur, Hyderabad?
Kaya Kalp- The Royal Spa at ITC Kohenur offers an extensive range of Indian and Western therapies inspired by Ayurvedic traditions and international wellness practices.
From the signature Kaya Kalp Massage that promotes deep relaxation to rejuvenating Spa Journeys and Detox Therapies enriched with pomegranate extracts, every treatment is designed to restore balance and wellbeing.
The spa also features specialised skin treatments including body exfoliation, body envelopments, luxurious facials, and a selection of professional salon services.

13. Does ITC Kohenur offer lake-facing rooms?
Yes, about 60% of the rooms and suites provide breathtaking views of Durgam Cheruvu Lake.
Positioned in the heart of Hyderabad's new business district (HITEC City), the stay here offers both luxury and convenience.