Rate inclusions
Rates are inclusive of accommodation and hotel credits equivalent to booking amount (excluding taxes) (“Credits”). All extra services & amenities not part of this offer will be charged additionally (The offer is available at select participating hotels only)
Redemption of credits
The Credits can be utilized only against spend on Food, Soft beverages, Liquor, Spa, Salon, Laundry (including dry-cleaning), Extra bed, Extra occupant, business centre, Hotel owned car usage, Wifi and Recreational Activities where third party payment is not involved. All such spend shall be adjusted against Credits at the time of check-out.
Credits cannot be utilized against any third-party payments, ITH car transfers, Gift hampers/vouchers, room upgrade, Fabelle, Business & Banqueting spends, Tobacco, tips/gratuities and any other goods / services chargeable @ 28% GST.
All Credits should be utilized during the same stay only. Credits cannot be encashed or carried forward.
Bills paid directly at any outlet cannot be later adjusted against Credits at the time of check-out.
Deposit Policy
A deposit amount as per hotel's standard deposit policy will be charged at the time of making a reservation. Applicable taxes would also be collected as a deposit in addition to the room amount.
Modification of booking
Any amendment in personal details like name, contact details can be made on the website. For amendment in stay details like check-in and check-out date, rate plan etc. kindly write to: reservations@itchotels.in. Such requests will be accommodated only at the sole discretion of ITC Limited to the extent possible or available
Cancellation Policy
Hotel's standard cancellation policy will be applicable. Retention would be charged as per the hotel policy.
Applicable Taxes
Taxes extra as applicable
Terms of stay
Minimum length of stay for the offer is 1 night. The offer is applicable at participating hotels and is valid for bookings and stay between 29th January 2021 and 7th February 2021.
Check in and check-out timings
Hotel's standard check-in / check-out time will be applicable.
Extra Bed / Child policy
The reservation under this package will include stay for up to 2 Children (under 12 years) along with 2 adults in the same room. Guest/child above the age of 12 years and till the age of 18 years will be considered as an extra occupant at an additional charge, and extra bed at further additional charge. The request for same can be placed in the Additional Requests box in ‘’Preferences’’. All extra services & amenities not part of this offer would be on an additional charge
Important Documents
Guests must be 18 years or older with photo identification to reserve a room. As a government mandate, guests are expected to present a valid proof of identity at the time of check in
Disclaimer
ITC Limited reserves the right to amend the terms & conditions of this offer, including extending, withdrawing or discontinuing the same without any notice, without assigning any reason, at its sole discretion and without any liability. Please note that taxes may change as per the notified rules by the state / central government and will be payable by the guest at the time of check-out
Others
- Rates are applicable on a per night basis
- This rate will be commissionable to Travel Agents at 10%. No override commissions or PLBs will be applicable.
- This offer cannot be combined with any other offer/promotion or benefit(s) available through any loyalty program run by ITC Hotels.
- An extension of stay at the hotel will be offered at the same rate as applicable during the online booking process
- Blackout dates apply.
- A maximum of 3 packages can be booked cumulatively for any given date(s) from any and all on-line & off-line reservation/booking source points in India/abroad. Allocation of more rooms is subject to availability and/or the discretion of the hotel.
- This package is not applicable for bulk/group/conference bookings (4 packages and more), rates for which can be separately negotiated.
- Discounts, if any offered in package cannot be offset against the package rate.
- Please note: Some hotel services may be curtailed as per local authority directives. We regret any inconvenience caused.
- Rates and package inclusions are subject to change without notice.
