We are enhancing your cherished Club ITC programme to bring a new era of excellence, efficiency, and elegance. During this transition, Club ITC online loyalty services will be unavailable.
Here’s what you need to know about the upcoming transition period:
WEBSITE & APP
During this transition, Club ITC membership features including member login, member rate reservations, reward night bookings, and other loyalty programme functionalities will be temporarily unavailable on the ITC Hotels Website & Application.
For Club ITC Member rate reservations, please contact the
ITC Hotels Guest Contact Centre at 1800-102-2333. Our team will be happy to assist you.
AT OUR HOTELS
Earnings: You will continue to earn points for your stays and other transactions during this period. However, the crediting of these points will be actualized within 2 weeks of completion of the transition period.
Redemption: Points and vouchers cannot be redeemed during the transition period.
ABOUT YOUR MEMBERSHIP
Your Club ITC membership, balance Green Points, and active vouchers will all be available once the transition is complete. Members will also receive a communication notifying them of the same.
NEED ASSISTANCE?
Our team is here to help! For any queries or support during this transition, please reach out to:
ITC Hotels Guest Contact Centre
Toll-free number : 1800-102-2333 or email : reservations@itchotels.in
Club ITC Care Helpdesk
Toll-free : 1800-103-2482 or email : clubitc.care@itchotels.in
We truly appreciate your patience and cooperation. We will be back soon!
– Team ITC Hotels