Club ITC is a guest loyalty program of ITC Hotels applicable across participating ITC hotels, Welcomhotels, Mementos, Storii, Fortune & WelcomHeritage hotels that offer members recognition, benefits and rewards for stays across participating hotels. It is a transparent, flexible, easy-to-use, and fully digital frequent guest loyalty program enabling enriching rewarding experiences to its members for over three decades. It facilitates quick earning of Green Points for stay and dining along with access to exclusive benefits and privileges. The points earned can be redeemed for a bouquet of experiences and rewards at Participating Hotels.
Club ITC has 5 tiers of membership - Member, Silver, Gold, Platinum and Platinum Select each of which offers unique benefits. Club ITC Member tier is the first level of membership, followed by Silver, Gold, Platinum and Platinum Select which is our highest tier of membership. You attain the Club ITC Member tier on enrollment and start earning from your very first stay.
The Club ITC membership is open to all individuals who are of majority age in their place of residence. Individuals may enrol onto Club ITC (subject to the acceptance of their enrolment request by ITC). The Programme is not open to employees of ITC Ltd. and its subsidiary companies, Corporations, associations or groups cannot enrol into the Programme.
For Culinaire subscription - Enrolment into the Programme must be in the individual's full legal name, and will be processed only on payment of the prevailing membership fee in INR and on submission of enrollment form online. To enrol click here
No, the Club ITC membership is free of cost.
Guest can enrol onto Club ITC at participating hotels, www.itchotels.com and ITC Hotels Mobile App
Once you become a Club ITC member, you can start earning Green Points each time you stay or dine at a participating Hotels basis your membership tier - Club ITC Member, Silver, Gold, Platinum and Platinum Select members earn Green Points at the rate of 2%, 4%, 6%, 8% and 8% respectively on eligible spends. Mention your membership number while making a reservation or dining at Participating Hotels
Member will earn as per their tier on eligible spends. 1 Green Point is equal to Re 1.
The qualification criteria for tier upgrade/retention is as follows:
Membership Tier |
Green Points Earning |
Qualification Criteria |
Member* |
2% of eligible spends |
Enrollment |
Silver* |
4% of eligible spends |
6 nights or INR 60,000 spends |
Gold* |
6% of eligible spends |
16 nights or INR 1,60,000 spends |
Platinum* |
8% of eligible spends |
30 nights or INR 3,00,000 spends |
Platinum Select |
8% of eligible spends |
15,00,000 spends AND 5 Years of Platinum Tier Retention |
*The above criteria need to be met in a calendar year
Yes, Green points can be earned basis special offers and campaigns. However, 2 offers cannot be clubbed together.
Eligible spends include Hotel Stays, F&B Spends, Spa & Salon, Fabelle, Sleeep Boutique, Food Deliver & Takeaway, Laundry and Mice-W.
Non-eligible spends include:
Green Points can be redeemed by the member at participating hotels, ITC Hotels website or ITC Hotels App. Below is the redemption avenue:
Redemption Avenue |
Point conversion |
Green Point Redemption |
|
Minimum Limit |
Maximum Limit |
||
Instant Redemption (hotel services) |
1 Green Point = INR 1 |
- |
- |
International Travel House (ITH) Gift Vouchers |
1.25 Green Point = INR 1 ITH Gift voucher |
625 Green Points |
2.5 Lakh Green Points per transaction |
Conversion to Marriott Bonvoy Points |
2 Green Points = 3 Marriott Bonvoy Points |
2000 Green Points, (thereafter in multiples of 100 |
40,000 Points in a calendar year (max. 10,000 Green Points/quarter) |
Purchase of Club ITC Culinaire |
1 Green Point = INR 1 |
- |
- |
ITC Hotels Gift Card |
1.25 Green Point = INR 1 ITC Hotels Gift Card |
1250 per transaction |
2.5 Lakh Green Points per transaction |
Member can use Green points to book hotels stays via ITC Hotels website and App ( Club ITC Reward Nights ) These are pre-purchased rates and are non- cancellable
Yes, however for non-resident, non-stay transactions settled via cash shall not earn any green points.
To review the details of the program Click Here
Yes, the criteria are reviewed per calendar year.
No, the benefits are non- transferrable.
No, Green Points cannot be transferred to any other members.
The vouchers can be used for members only. The member needs to be physically present at the time of using the vouchers. The vouchers cannot be transferred to friends or family members.
Yes, there is a limit to 9 rooms including the member’s room
Yes, Club ITC members can earn points on banquet or conference bookings on eligible spends incurred. On signing the contract for an event, upto 3 membership id’s must be mentioned in the contract to ensure crediting of points. Below is the earning slab:
Eligible Spends per event |
Green Point Earning Rate |
Up To INR 5 Lakhs |
1% |
Up To INR 10 Lakhs |
1.5% |
INR 10 Lakhs+ |
2% |
The validity of the Club ITC vouchers are 6 months from the date of issuance and Culinaire subscription are 12 months from the date of issuance.
No, the validity of the vouchers cannot be extended under any circumstances.
Members can check the account details, green point balance and transaction history on the ITC Hotels App and website.
Members can raise a - retro claim via ITC Mobile app or website or can send a written request on customer care email id along with the invoice to get the green points credited.
Below are key points to be noted while filing a retro claim:
Members can login to the ITC Hotels website and app and update the required details.
Members can send a written request on customer care email id (clubitc.care@itchotels.in) to get the duplicate accounts merged
Club ITC Members can get in touch with the Customer Service Centre at 1800-103-2482 (1800 -103-CITC) (Monday to Friday between 9 am to 5 pm) or clubitc.care@itc.in for more information.
For existing Club ITC & Club ITC Culinaire members, please note:
Please refer to the Participating Hotels for Club ITC Click here
Any qualifying nights/ spends done in excess of those required to qualify for a membership status level at the end of the calendar year (December 31st).
The detailed benefits can be viewed on Culinaire subscription
Culinaire subscription is available in two variants – Select & Elite. Pls refer the below:
Subscription Tenure |
Price (excluding applicable taxes) |
|
Culinaire Select |
Culinaire Elite |
|
1 Year |
₹ 19,000.00 |
₹ 29,500.00 |
2 Years |
₹ 34,200.00 |
₹ 53,100.00 |
3 Years |
₹ 48,450.00 |
₹ 75,250.00 |
4 Years |
₹ 60,800.00 |
₹ 94,400.00 |
5 Years |
₹ 71,250.00 |
₹ 1,10,650.00 |
Benefits |
Member + Culinaire |
Silver + Culinaire |
Gold + Culinaire |
Platinum + Culinaire |
Platinum Select + Culinaire |
Savings on Dining |
20% |
20% |
20% |
20% |
20% |
Earning of Green Points on Eligible F&B Spends |
3% |
6% |
9% |
12% |
12% |
Earning of Green Points on Accommodation and Other Eligible Spends |
2% |
4% |
6% |
8% |
8% |
Savings on Laundry while staying at Participating Hotels |
20% |
20% |
20% |
20% |
20% |
Savings on Spa while staying at Participating Hotels |
20% |
20% |
20% |
20% |
20% |
Culinaire subscription is valid at ITC Hotels, Mementoes, Welcomhotel, Storii by ITC Hotels, Sheraton New Delhi & Fortune Hotels.
At WelcomHeritage Hotels, member will not be able to earn and redeem Green Points. However, savings of 20% while dining (on food and beverage) as a non-resident guest (valid for upto 15 guests including the member) will be applicable.
Yes, Spouse can be enrolled at a nominal charge of INR 1000 + applicable taxes per year.
Yes, this needs to be filled while submitting the enrolment form. GSTIN cannot be added once enrolment is done.
For a Club ITC member, below are the milestone rewards received:
Milestone Number |
Number of Eligible Nights |
Benefits |
Milestone #1 |
3 |
25% savings on Buffet Lunch/Dinner at All Day Dining restaurant OR Room Upgrade |
Milestone #2 |
12 |
25% savings on F&B at all restaurants OR Room Upgrade |
Milestone #3 |
24 |
25% savings on F&B at all restaurants OR 10% savings at Sleeep Boutiques |
Milestone #4 |
40 |
INR 5000 stay credit on suite night stay OR 10% savings at Sleeep Boutiques |
Milestone #5 |
50 |
Complimentary night stay OR Complimentary Buffet meal for two at All Day Dining restaurant |
Milestone #6 |
60 |
Complimentary suite night-stay OR Complimentary Buffet meal for two at All Day Dining restaurant |
For members with Culinaire subscription plan, below are the milestone rewards received:
Milestone Number |
Eligible F&B Spends (in INR) |
Benefits |
Milestone #1 |
30,000 |
1 complimentary room upgrade voucher |
Milestone #2 |
90,000 |
Complimentary buffet meal for two at all day dining restaurant |
Milestone #3 |
1,20,000 |
INR 5000 hotel credit for suite night stay |
Milestone #4 |
2,00,000 |
Complimentary buffet meal for two at all day dining restaurant |
To know details on the terms and conditions of the program, please click here
To receive milestone benefits, eligible nights or eligible F&B spends should be made in the same calendar year only. Roll-over nights / spends will not be counted towards the milestone benefits.
Please note : For current calendar year (1st January 2025 to 31st December 2025) , room nights and spends effective 29th June 2025 till 31st December 2025 will be calculated for milestone achievement.
The tier performance of members is calculated basis spends or/and nights incurred during the calendar year.