Namaste
We are in the midst of an unprecedented situation and at ITC Hotels, the safety and well-being of our guests and associates remain our top priority.
We assure you of our continued best efforts in these challenging times and we will keep updating you with relevant information. As always, we value and look forward to your feedback or suggestions, which you can share with us at reservations@itchotels.in.
Stay safe. Stay healthy.
Here are a few important updates that we would like to share with you:
Reinforcing its globally acknowledged Responsible Luxury ethos, ITC Hotels brings you the WeAssure initiative in collaboration with medical professionals and disinfection experts to further enhance the existing hygiene & cleaning protocols across all ITC Hotels.
DNV's proprietary infection and emergent pathogen risk-prevention framework has reviewed and helped in further upgrading WeAssure - rating it with their Platinum Level Certification. The result is an elevated health, hygiene, and safety standard for the well-being of guests and associates, which will constantly evolve to meet national and international regulations as well as industry-best practices.
A similar programme has been implemented for Welcomhotels as well.
As directed by Government authorities, and supporting the Work From Home guidelines, many of our essential operations are at the minimum staffing level. Accordingly, we are temporarily not accepting new reservations at select hotels and have also curtailed some services at hotels that are currently operating. We regret the inconvenience caused.
In case you plan to visit our hotels now or in the immediate future, we request you to please call the respective hotels or our toll-free numbers 1800 102 2333 / 1800 419 6444 or email us at reservations@itchotels.in to know more
We recognise that your travel plans could be affected by the prevailing environment.
With that in perspective, we would like to share a few important updates with you, which will help you with your travel plans in 2022: